Adastral Hotel in Hove

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comments 5

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  Mariliza Derveni

  :: 29 November 2017 11:08:43

  Lovely budget hotel, with friendly and accommodating staff! Very clean room and nice breakfast.

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  Baz Rowell

  :: 13 October 2017 21:17:50

  Only two parking spaces but if you book early you can reserve then. Friendly staff and always worth a re-visit. Brighton is a lovely place to visit.

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  Jim Camwell

  :: 08 October 2017 16:57:52

  Disappointing experience all round. I cannot see how this establishment claims four stars under any recognised scheme and will be checking with the AA about the claimed four star rating. Decor in our room was poor, wallpaper peeling, chipped paint around doors and windows, only one window would open to get fresh air. One bedside lamp despite three beds. Shower enclosure was cramped and doors stuck both opening and closing. Toilet seat does not appear to be the correct size/fitting for toilet pan. The hotel on the night we stayed appears to have been filled with dedicated clubbers; we were woken around midnight by guests leaving to go out for the night and again at regular intervals from 4am onwards by returning guests and people sitting outside shouting. This continued until around 7am when we finally managed to sleep until 8.30. No breakfast included despite advertised inclusive rate. Staff dismissive of complaints and disinterested seemingly in customer satisfaction. Bedsheets were clean however!

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  Colleen Blyth

  :: 23 August 2017 18:11:51

  Sadly despite the friendliness of the staff my friend and I had a truly 'Faulty 'Towers experience. my room was really an oversized cupboard with a unique tap that showered stronger than the actual shower. The bedside lampshade was burnt and the lamp was clearly not safe to use. I gave the staff the lamp but received no replacement throughout my stay. My friend had to change rooms because of serious shower problems and eventually accepted that when showering the bedroom would be flooded! We hoped for a good breakfast but the one lice of toast in basket we each received seemed odd - the vegetarian continental breakfast was appalling. I filled in a complaint form at the end of our stay in June this year 2017 and said I would await a response before giving a review. I have received no response, no apology and no recognition that our stay was such a mitigated disaster.

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  Nicholas Poole

  :: 29 May 2017 17:07:32

  First off, we only stayed one night (no breakfast) and the 5 minutes of interaction with the staff was perfectly fine. The problem was the room. The bathroom smelt terrible which didn't change for the duration of our stay. The wallpaper was peeling. The waterworks were incredibly loud throughout the night and particularly in the morning. There were no towels. The bed seemed to be made of just springs (in the uncomfortable lumpy, piece of metal in your back way). And when we woke, the room had collected a number of flies (the big black midge kind). Oh, and there's no real parking to speak of (and no way to reserve one of the two bays they do have, which you can only have for 11 hours at a time). If you're staying there more than 1 night, best not bring your car.