Bathstore Wandsworth in London

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comments 5

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  Anna Chelliah

  :: 06 May 2018 16:59:33

  Horrendous customer service!!! Went into the store with my daughter but no one even came to ask if we required any help. Several members of staff explicitly ignored us despite making eye contact. Wouldn't recommend Bathstore in Wandsworth to anyone.

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  Stephanie Dallo

  :: 12 January 2018 22:29:01

  So happy we went with the bahstore in Wandsworth, Chris especially made the whole process so hassle free and easy and designed us a beautiful bathroom. Couldn’t have asked for better customer service. Really pleased and will definatly be returning :)

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  Bobby Fletcher

  :: 22 October 2017 14:46:39

  Absolutely brilliant. Outstanding customer service. Always come to this Bathstore rather than the Balham / Clapham Bathstore, which is awful.

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  Norm's Big Window

  :: 01 June 2017 13:25:46

  Customer Services are terrible. Unhelpful and rude. Tried to get a replacement part and the very unhelpful Jamie didn't want to know. Even though the item is on their website - it took all my sweet talking to get her to even look it up on the Bathstore website. In my experience, you pay for a Bathstore product but it you expect to have spares and support for longer than a couple of years, you're in trouble. Don't bother

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  Paul Donnelly

  :: 22 August 2016 15:09:08

  Absolutely the most appalling company I have ever had the misfortune to work with. Don't waste your time, money and sanity on them. 5 weeks after my order, 7+ attempted deliveries and I still don't have my bathroom product. At every opportunity they will find a way to make a hash of your order. They will forget to book delivery, they will delivery the wrong items, they will lose your items, they will give your items to other orders and be out of stock. They will take your money and leave you stranded. Lies, incompetence or a combination of both, I'm not sure. Avoid avoid avoid at all costs.