Best Western Plough and Harrow Hotel in Birmingham

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comments 5

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  Ian Holroyd

  :: 14 April 2018 10:01:11

  Not a bad hotel (a little tired when we stayed) but our experience was ruined by the layout. The only way to access the bedrooms is via the bar, which wasn't great when we came back from dinner to find a wedding in full swing and looking at that area as the centre of their event. If this is your layout then warn others checking in (we've had that email elsewhere)

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  Ingrid Barnes

  :: 10 April 2018 16:02:12

  My husband and I are celebrating our 42nd wedding anniversary today, glad we chose to have afternoon tea here, (Christmas gift from a friend) The staff are polite and very attentive. Scones are to die for, all freshly baked and chef didn't object to us asking for another. The lounge is relaxing and the recorded piano music is wonderful. Our complements to Patrick the chef, Valentina young lady at reception, Khalia the waitress. We would recommend this venue and would not hesitate to come again.

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  Tony Willis

  :: 01 April 2018 13:52:46

  It must have been great in its prime, when it was popular and before the advent of budget hotels. A period building now looks dated and sprawling with a rabbit warren of corridors and staircases. No elevator and not much in the way of frills. The room has no air conditioning or windows that open so you're left turning the radiator up and down to try and get a comfortable temperature. There are good points, its location and free parking take the hassle out of getting in and of town because it's on bus routes. But don't set your expectations too high.

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  Louise Cannon

  :: 27 March 2018 10:21:26

  Stayed in room 121, a very large suite. Stayed for 3 weeks. Huge bedroom and generous sized living room. Huge windows. Very quiet. Good breakfast with plenty of choices. Delightful staff.

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  Pete Randall

  :: 08 February 2018 11:07:41

  A nice hotel with good facilities. Reasonable area. Built around 1700 with some nice historical past including a King Edward viii chair and associations with J R Tolkien who stayed here. We were a little disappointed though as we booked a family room but got a double. Not our fault. The member of staff at the check out was extremely efficient and helpful and managed to get room changed for following night. Gold star to her. The manager the following evening was also very apologetic. However the senior staff person previously had said he didn't think it was an issue and told the very lovely receptionist that we should have just all squeezed into one bed! That person does not get any thanks or praise as that's absolutely not the way to treat guests at all!!!