Birmingham New Street Station in Birmingham

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comments 5

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  A Carter

  :: 16 April 2018 20:25:23

  This £600 million refurb converted a train station and shopping complex into a spacious shopping experience surrounding a large underground station. My advice for anyone using this place as a station is to use the trainline app to locate the correct platform number and find a member of staff for directions. The signs are pretty useless because you are standing in a shopping complex. For your return trip make a mental note of your nearest coloured zone and the shops nearest you.

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  Naomi Turner

  :: 15 April 2018 11:23:57

  Looks like a lovely clean and modern station with lots of shops and cafe options. Would be great if you had time to enjoy it .... BUT... When you are in a rush to get off one train and get a connection on a different platform what a nightmare!! It's the most confusing station I've ever used, thankfully there are plenty of staff around to ask for directions.

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  Mowaffaq Tahir

  :: 03 April 2018 21:52:58

  Nice and modern clean train station. One of the little stations in the UK that I liked! There are lots of shops and restaurants that keep you busy; if you have time sure! The waiting places are very clean and very nice. You see there also many screens showing you very clear information!

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  Peter Glyn

  :: 16 March 2018 17:36:08

  What a cracking five star international station. Birmingham deserves such a place. Wonderful in every way from restaurants to free concerts in an ambient atmosphere. On the business side, the volume of people is handled smoothly and efficiently. Platforms themselves still a little grubby but you can't have everything.

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  Matthew Watson

  :: 31 January 2018 18:02:27

  New St. Station has a broad concourse and a large bank of centrally mounted screens showing mostly departure information. There are many self-service ticket machines and a ticket office open until 10pm. It is also well-staffed. There are a number of food and other vendors on the concourse and others beyond the ticket barriers Seating is available though not plentiful. The flow of commuters during rush-hours appears to have improved at the concourse level since the station was remodelled, but the platforms can still be very congested. The Navigation St./Hill St. exit also seems underused now with more travellers seeming to use the newer exits on Stephenson St. and Station St., so it’s often worth using those during busy times if heading in the directions they lead to. Unfortunately Navigation St./Hill St. are only exits now which does impede entry to the station. Whilst traversing the station has improved, one area in which there is a room for significant improvement is air-quality. Diesel trains idling for long periods fill the platforms and concourse with fumes which are noticeable upon entry and in all areas of the station. I would advise anybody using this station to spend as little time as possible within it. It really is a place where the air-quality is terrible and cannot be good for the respiratory system.