BMW Motorrad in London

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comments 5

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  Sai Prateik N

  :: 28 March 2018 01:03:35

  Walked in to test ride the R9t Racer and rode out with the bike two weeks later. All thanks to Mr.Duncan Bell. This being my first BMW motorcycle, Mr. Bell took care of every technical and financial obstacle and ensured I got a great deal. Totally recommend BMW Motorrad Park Lane. A Big thank you to Duncan once again for making my dream come true. This is going to be a long association for sure. Cheers!!

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  Mike E

  :: 17 March 2018 11:21:42

  What a throughly positive experience from start to finish. Giuseppe Bonfigliio was the gentleman who looked after my purchase of a R1200GSA. Timely, attentive, patient and straight forward throughout the process. Professional and polite with a commitment to any follow-up support I may require. I would also mention Phil (sorry didn't catch the surname) who helped me out with a set of ear plugs as I had lost mine on the journey in. I would highly recommend the service from BMW Motorrad Park Lane, if my experience of service from Giuseppe is anything to go by you will enjoy the experience of parting with your money. By the way the bike is superb. Thank you.

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  Guy Purdy

  :: 15 March 2018 13:50:57

  Feb 2017 I bought my R1200GS Adventure and posted the following review because I received outstanding service: "Can't think of a better place to buy a BMW motorcycle from, Phil the sales person was excellent, very professional, knowledgeable and helpful throughout the whole process putting the customer first , highly recommended." Feb 2018 whilst I thoroughly enjoyed the R1200GS Adventure I decided to replace it with the last of the K1300S models, the Motor Sport Edition. Phil got to work and located a brilliant low mileage example for me. He kept me updated throughout the process and was extremely helpful throughout. I repeat I cannot think of a better place to buy a BMW Motorcycle!!!

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  stanislas de Longevialle

  :: 09 March 2018 14:16:44

  Being of a younger age, there are countless factors that could, and nearly did discourage me from purchasing a motorcycle. However, after visiting BMW, I was able to address all these issues with the help of an expert who understood my concerns and did all that he could to resolve them. His expert opinion and genuine advice swayed me from a Ducati to a BMW fan! Giuseppe helped me choose my first motorcycle, helped me decide on additional security features to acquire, found an excellent deal with BMW insurance (when I was unable to find any viable insurance) and arranged for delivery. Thank you for an amazing experience and an excellent bike which is a joy to own and ride.

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  Richard Kolarik

  :: 22 January 2018 18:19:30

  Brilliant experience, very happy. After buying a used R1200RS from Park Lane, I can easily state that it was by far the best dealer experience I have had. Started with a phone call, I spoke to Giuseppe Bonfiglio, who not only gave me all the details I needed, but sent a video, pointing out any flaws on the bike - this transparency and willingness to honestly discuss any issues in order to ensure the customer bought the right product and was happy with it (rather than just trying to sell as much as possible) made a big difference to my confidence in the purchase, and this manner continued throughout. Top marks for hospitality, advice, knowledge, understanding and clarity. Test ride was arranged smoothly, as was final completion and handover (with considerable effort put in to make things convenient for me). Explanations were thorough, with examples - a very good perception of what I was asking about. I think this is the culture BMW wish to promote, and it works extremely well - I will not hesitate to go back in the future, which I would not say about some other dealers I have used. Strongly recommended. To be fair, the bike is great, sells itself, but the dealer is great, too. Can't think of any negatives, they are expensive bikes, and I think I got a very good deal as well.