Braid Vets Hospital in Edinburgh

🕗 opening times

comments 5

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  Laura Garland

  :: 30 March 2018 15:37:00

  Really upset angry and disappointed. My dog died and was quoted £400 and then after a week was told it was £600 this is disgusting practice and tried to make it out that wasn’t including the ashes which I am supposed to get once I have paid. I am so upset and we have been crying about how they have treated us and it’s not nice and I don’t even want to go up there and collect the ashes now. Kate was really not nice and the practice manager her tone wasn’t great either. Isla andrhe axtual vey staff were lovely so it’s not nice when this then happens. Overall bad experience awaiting to hear taped phone conversation as they state that wasn’t included. I paid extra for private cremation and yen but not another £200 if what was not made clear - disgusting

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  Bartosz Kowalczyk

  :: 05 March 2018 17:06:18

  Not impressed at all. We had to take our dog to them for out of hours emergency appointment as he had really bad pain and couldn't walk on his back legs. We have been told by phone that the fee for the consultation will be £140. When we arrived there it went up to £170. When we phoned next day to say we are going to take him back and asked for the bill, it was £370. We arrived there an hour later only to be told that our bill is £470. What have changed in an hour time? Noone could explained it. They agreed to take the £100 off but weren't able to explain where all these chargers came from. Not even mentioning that our dog didn't have any basic tests included in the price. We were shocked by the way he looked when we took him back. He was kept on very strong painkillers that he couldn't even recognised us. He looked worst than when we brought him there. I would never go there again unless I don't have different option.

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  heman691

  :: 05 November 2017 23:42:33

  They where a poor quality vet a decade ago maybe they have improved since then but I would not use them ever again.

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  Lesley-Ann Haggart

  :: 30 March 2016 12:48:52

  If I could give Mike Hall, & everyone else at Braid Vets, 10 stars, I would! I've been taking my many cats to Braid Vets since 1983. As well as being exceptionally skilled & knowledgeable, and having all the latest equipment & facilities, they are so patient, kind and compassionate. They love animals & really understand how much my cats mean to me. I trust them to always do the best for my animals. I don't know what I'd do without them. I recommend them most highly.

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  Gina Bees

  :: 18 April 2014 12:19:30

  Such a great vets, the staff are so friendly and helpful. They are really good at what they do and are great at making you feel at ease at what can be a stressful time. They have a separate cats and dogs waiting area which really helps everyone. They sell a variety of pet foods and accessories. If you're looking for a vets I'd really recommend this one.