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London Stansted Airport, London CM24 1SJ, UK
contacts phone: +44 344 544 9059
website: www.budget.co.uk
larger map & directionsLatitude: 51.8822463, Longitude: 0.2533638
DuckBill Pro
::Extra Insurance SCAM!. Beware of EXTRA insurance charges. Check what you signing for! On arrival to the pick-up point at Stansted UK airport, the staff member Emily (blonde girl with large glasses) has requested me to sign as in the signature box on the touch screen, providing an expression that I am signing for my prepaid rental agreement. To my surprise, as I have find out latter, after I have received an invoice, In was signing also for an EXTRA INSURANCE, which I have not asked for or been offered in any way. or form! Extra protection package was included without my consent or knowledge at cost to me of a £85.36! making 3 day rental cost just over £200.00. Not exactly on my BUDGET. I have made a formal complaint and asked for a refund. Still waiting for a formal response. Good location, nice staff, good car - unfair service
Stefan Ivanov
::Terible.They took 100 € from my deposit withouth reason and withouth explanation.Never again.
Danny Jensen
::Everything was extremely smooth for us. We had reserved a car and went with the full protection. Even though the woman at the counter expressed seemed like she didn't wanted to work that day, she was still polite in language and we immediately got the car without problems. Upon returning the car we were met by another woman who was extremely nice and helpful to whom we just handed the key and carried on to the airport. 3 weeks later now and no additional funds has been charged from my credit card, so I expect everything was in order.
manish goyal
::DON'T BOOK AVIS/BUDGET. They charged my card with GBP 511 without any notification and call. After calling them several time i was told that there was a scratch on car but i returned the car without any damage and there was no one to receive it at the time of dropping the car. Firstly, there was no scratch/damage on car. I returned the car in same condition i received. Secondly, even if there was one, would they charge GBP 511? This is what they take advantage of. I am frequent traveler and renting the cars from last 5 years and this is the first time i am experiencing this.
Nigel Meager
::Rented 'G' van from Budget at Stansted Airport. Twenty minutes before pic-up received message saying van not available. I am moving house! Absolute chaos. Could not get through to speak to anyone. Do not rent from these people if you need security. In future I will be happier to pay more money for better service. This has cost me a lot.