Caffè Nero in Manchester

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comments 5

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  Sean Livesey

  :: 19 April 2018 20:32:37

  Had high hopes for this Nero as a convenient place to get a caffe nero fix whilst visiting the station. There may still be teething problems but frequently the staff aren't the quickest or that polite. I've visited a number of times and orders are often wrong and when you ask for black coffee they still serve it with milk which is just irritating. Still hoping it improves.

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  Peter Kinderman

  :: 31 January 2018 08:25:01

  The staff appeared more interested in discussing their hangovers than serving customers. I ordered a black Americano, was asked if I wanted milk (which, of course, makes no sense in a "black Americano" - not paying attention). As I was waiting to pay, the cashier hissed at the Barrista to ask what I'd ordered... while I was simple standing there (my inference was that he thought he couldn't trust me). When I got on my train... milk in my coffee. I appreciate that hangovers are horrible. I recognize that chatting with your mates is preferable to serving an endless string of customers. Given Cafe Nero's tax reputation, my guess is staff aren't well paid. Nevertheless... Get a grip!

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  Alex G

  :: 06 January 2018 20:39:36

  The staff here are wonderful, very attentive and made my morning!

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  Vika Nasir

  :: 22 December 2017 11:53:30

  Where to start? - rude staff - basically flung my drink at me dripping Shall I go on? Staff here need to attend customer service courses.

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  Dave Sage

  :: 23 November 2017 08:01:26

  Nice clean, fresh store with all the usuals. Friendly staff.