Carphone Warehouse en London

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comentarios 5

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  Robin T

  :: 11 April 2018 14:13:00

  Tried to get my phone fixed, took ages to be seen as the guy was too busy chatting to his friends. The other staff were sales so couldn't help me and seemed to be very bored. When the guy told me it would be ten days to get my phone fixed, I decided to think about it. Fortunately I passed Fone Doctors at the other side of the shopping centre, who fixed it in one hour, and for cheaper. Don't even bother with this Carphone Warehouse.

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  JustGonna_

  :: 23 December 2017 12:20:07

  The staff were not very helpful and would recommend going elsewhere to buy a phone.

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  Trung Nguyen

  :: 17 November 2017 19:44:21

  We came to try the Pixel 2 and wanted to buy it at the shop. However, its funny that the store opens until 7pm but at 5pm the pixel 2 phone "expert" already left! So no one really came to ask to help or could be bothered to talk to us. When asked they didnt even know about the trade-in scheme that was available online. No clue! The manager seemed comfortable sitting at the corner and didnt care that we needed more information. Terrible attitude from top to bottom. The good news is Amazon and online retail will churn out stores like this so we wont have to waste our time in store.

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  Gian Giacomo Asara

  :: 30 August 2017 19:04:51

  WORST customer service ever, do not give any real help, just looking for your money. They were trying to sell me a mobile that won't work out my needs. Won't recommend to anyone

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  Wink1e AFC

  :: 21 May 2017 10:47:37

  I wanted to buy a sim free phone and pay cash up front for the device but I was refused a phone because I didn't want to buy via contract, They had one in stock for the phone I wanted and basically told go away and come back monday! as we prefer to get commission instead of gaining good customer service. I phoned customer service and told they shouldn't have done this, But the manager of this store refused to let me buy a handset because it wasn't on contract. Shocking service and I had to travel to another store who again only had one in stock but who were happy to sell me the phone. Never using this store again, Avoid at all costs.