China Visa Services in Manchester

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  Adam Cassidy

  :: 10 August 2017 14:35:58

  Do not use this company. My experience with them has been negative from first to last. 1) When I first enquired about using the company’s services, I was advised that I should choose their express service because it would be less likely that I would have to come to Manchester to have my fingerprints taken than if I were to choose the standard service. This seems dubious to me – if I had been required to give fingerprints then I don’t see why choosing the express service would have bypassed this requirement. I can only assume that they were trying to take advantage of my naiveté to extract more money from me. 2) After I had sent the necessary documents to the company, I was told there was another document that I needed to send. I made absolutely sure that this was not the case, told them so, and was promptly told that there was no need for the supposedly vital document after all. 3) Despite my having chosen the express service, my visa was a week late, taking significantly longer than even the standard service should have taken. I am convinced that the only reason my visa wasn’t even later was that I called them after the third missed arrival date and refused to accept being fobbed off with their usual excuses. When it finally arrived, it came without the receipt I had specifically requested and been promised. 4) I was constantly misled about when my visa would arrive. I was first told it would arrive on a particular Thursday, then the following Tuesday, then Wednesday, then Thursday. Whether the constant delays were due to their incompetence or not I can’t say (though I could guess), but in either case, I was not kept informed – my visa would simply fail to arrive on the specified day without a word from them. I was never offered any kind of apology for any of this. 5) My attempts to get information about what was happening were not answered satisfactorily. I called their office several times to be told that the person I needed to speak to wasn’t there but that he would call me when he got in – this didn’t happen. Replies to my emails were unprofessionally presented (poor spelling/grammar) and vague – not reassuring given that they had £317 of my money as well as my passport. My overall impression of this company is that they are not fit to run a bath, let alone a visa service. I spent a lot of the time in which I was dealing with them genuinely concerned that they might have been con artists who were just planning to abscond with my money and passport. Please avoid using them if you value your time and sanity.

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  Pauline Cuthbertson

  :: 16 August 2016 14:29:46

  Well, they just wouldn't answer the phone!

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  Devils Bottle

  :: 14 August 2016 06:23:08

  Extremely happy with the service I have received from China Visa Services. I have used CVS for about 4 years. They have evolved over that time and each change has been an improvement. I especially like their useful and friendly communication. All the staff are informative, efficient, professional, and super helpful, especially Jason who I usually speak with. CVS are always very quick at processing my Chinese Visa Application at such short notice. I highly recommend China Visa Services :-)

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  Jody Garbutt

  :: 23 June 2016 09:16:15

  Always extremely happy with the service you get. Extremely friendly and helpful.

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  Sarina van Ruth

  :: 20 January 2016 10:18:30

  Fantastic service from Jason at China Vise Services! He was extremely knowledgeable on the process and had incredible patience when it came to explaining anything we didn't understand. We were 'kept in the loop' the entire time and received our Chinese Visas exactly on time (one week as promised). We would definitely recommend China Visa Services, especially to those who are first time flyers to China! Thank you to Jason and the team! Kindest regards, Sarina and James