DoubleTree by Hilton Hotel Aberdeen Treetops in Aberdeen

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comments 5

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  Claire Pullar

  :: 11 April 2018 21:21:37

  Nice bar. Big problem with toilets all on ground floor. Makes no sense to have to trek from one floor to another in search of poorly signposted rest rooms. Especially when you are at a corporate event on one of the other floors. Staff helpful.

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  Karon Simpson

  :: 07 April 2018 17:10:51

  When we first arrived they had no booking for us, but luckily they weren't too busy so we got a table. The meal was lovely, sweets not so good. When the bill arrived there were two irregularies. When questioned they took the bill away and left us waiting with no-one coming near us. We eventually had to get up, leave the table and query at the desk. The bill was rectified but no apology. Check your bill carefully before paying,

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  aliu umoru

  :: 04 April 2018 10:04:41

  Aberdeen has breath taking sights, I was told its cold almost all year round. DoubleTree is Clean and the hospitality is top notch. I spent 2 peaceful nights here, the staff are friendly . The missing star is for having very limited snacks on offer

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  Susan McLeod

  :: 06 March 2018 18:44:26

  Have enjoyed my stay rooms are thoroughly cleaned daily. The staff are all friendly and go out of there way too make your stay enjoyable . Myself and my dog stayed for 3 weeks and could not fault the cleanliness of the hotel and sports facilities where the staff were also very friendly. My only complaint would be the poor choice of menu and cost of the food. However there are takeaway venues near buy that will deliver. I also had problems booking the in house beautician who only replied to one of my texts when I had sent several which I felt was unprofessional and although not employed by the hotel let the double trees down. I ended up going too a nearby salon instead. I would recommend this hotel too both young and old. I would definitely return. I did have 2 nights out of the 3 weeks where I had disturbed sleep due to noisy guests. But overall very enjoyable 3 weeks and was given a complimentary meal due too the reason for my lengthy stay which was greatly appreciated. Disappointed too be leaving.

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  John X

  :: 21 February 2018 10:17:22

  Nice location. Great leisure facilities. Breakfast superb, totally spot on with food selection and service. Dinner very disappointing like a scene from Faulty Towers on both nights of our short stay. >1hr wait seeing organised chaos and ending up with food similar to a cheap microwave meal. Expected better from Hilton.