First Plumb Ltd in Liverpool

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comments 5

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  Ann Paes

  :: 01 December 2017 00:33:06

  I am still waiting nearly 4 weeks later for Andy to come and fix a leak we had on a new radiator he had just fitted. After telling us initially that it wasn't their problem, they then told us to put a bucket under the radiator and Andy would come when he was free which would be in about 2 weeks time. We called another plumbing company who sent a plumber within hours. By contrast he was polite ( no swearing like Andy) and professional. He fixed the leak quickly and saved our brand new carpet which was very wet by this time. Will never use First Plumb again.

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  Laura Nelson

  :: 20 November 2017 19:36:20

  I contacted First Plumbing for a boiler service and to check a radiator which had never worked. The engineer came on the day I contacted first plumbing and the job turned out to be a larger job due to the pump being initially installed upside down and a broken valve for the radiator which had never worked. Additionally a wire had burned through meaning that also needed to be replaced and a new pump installed. This turned into a 3 hour job and the engineer was very thorough and did not leave until the job was finished. Considering he arrived at 5pm I was very grateful for staying so late to get my heating working. Additionally a week later another radiator was not working and I emailed and got a response 10 minutes later at 7pm and the engineer arrived 5 minutes later to fix the problem which luckily this time was a 5 minute job. I would recommend First plumbing every time as 3 other engineers had looked at my heating and could not solve why the radiator was not working. They are also very highly recommended price wise and I have forwarded their number onto my neighbours. All the staff are also very friendly and I was very grateful for their hard work.

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  Jill Fenney

  :: 20 July 2017 20:23:39

  Fantastic, no frills, no fuss, great service, friendly helpful staff. Would highly recommend. Unbeatable price.

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  Louise Watson

  :: 20 July 2017 17:26:18

  Brilliant service, boiler engineer was on time and prior to his arrival I was given a courtesy call to let me know what time he would arrive. The job was done effeciently and neatly by a very polite engineer. Very happy customer, I will not hesitate to use First Plumb again and I'll most definitely be recommending the company to friends and family. Thank you :)

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  Rebecca Goodman

  :: 24 June 2017 12:37:12

  John did a great job. Lovely guy and great service. Would definitely use again!