closed
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1-9, Commercial Way, GU21 6YA, Woking, Surrey, GB Reino Unido
contacts phone: +44 20 8827 0099
website: storefinder.game.co.uk
larger map & directionsLatitude: 51.3200068, Longitude: -0.5614729
Tiago Pimenta
::My girlfriend bought a game to give me and asked for a new copy of the game. The guy gave her a used copy but charged the full price. Awfull business practice all around. I also preorderd multiple games and they never give me the pre order bonusI always have to go back to the stor and ask for it again.
Stephen
::Game used to be so exciting for me, in the glorious PC gaming heyday. Sadly this is anything but the case now. Don't expect the staff to know anything at all about PC games. The prices are dreadful, and totally uncompetitive. They routinely price PS4 games, even in their sales, at £10 -£20 over what you'd pay online - and no, I'm not talking about from Amazon, I'm talking about the *decent* online retailers here. If you do end up stuck and really needing a game, for god sake look it up online when you're in the shop. They used to offer a price match on PC games. Then that stopped. They used to still offer it for console games - but I think that stopped as well - because basically they don't consider that they need to bother offering this anymore. The likes of Tesco will usually be cheaper. I'm amazed they're still in business actually. Although, they do now have a NICE selection of gaming collectables. So basically go in and have a look at those. As for the entire reason that Game was set up in business in the first place - forget it. No bargains to be had here anymore.
Hannah Lyford
::Came into the store to ask about a headset and the only response was "I don't know". He had a sarcastic attitude that made me feel quite intimidated. I also wanted to swap my headset that was faulty, to which the gentlemen told me that they(My faulty one and one i picked up) were exactly the same. I told him that i didn't think they were. "Well they are...soo". Now sat at home with a headset that is not compatible with my xbox. Thanks for wasting my time and money.
Adam Porter
::Freindly staff, been going there years never had any issues. Expensive compared to online buying in some cases
BILLY ZAHID
::It has been less than 12 hours since I have made my order for 2x PS3 controller. I have a number of issues I would like to raise: 1) I was not aware that there is a seperate return policy when you buy from the "marketplace". 2) I was not aware that I was buying from the "marketplace". 3) The reviews of the company I have bought from "fast gaming" has got bad reviews. I only bought this product from Game as you are a reputable buyer and I wanted to buy into your customer service. 4) I was not aware that I purchasing a product from a third party and in doing so I became their customer and not yours. 5) My order is not able to be cancelled as you will need to get in touch with the seller. However my payment has been sent to Game and I have been liasing with Game but my custom is with "fast gaming"? I would like to know why Game is not able to cancel my order when Game has the money I have paid them with. 6) A review of the PS3 controller is that they are not brand new as stated and do not come in the original box. 7) Your customer service advisor stated that the only was to request a full refund from the marketplace is that I have to wait for the product to be delivered and then refuse the delivery. If I am not at home to refuse I then have to send the postage at my own expense. Only once I have sent the product back, then i can open a case with the merchant. 8) This is my first time and my last time buying from Game. This has been a horrible experience and I can see this company going into administration soon. You have third part sellers representing your company in a horrible way. The interface of your website is full of glitches and errors. 9) The only way to resolve this issue is for you to send my money back in full. That is final. No vouchers no discount cards. I just want to see the colour of my money again thank you. This has been a unpleasent experience and I hope to hear from you soon. You have 7 days to refund me before I raise this issue with PayPal and I will get my money back anyway.