Halfords in Tower Hamlets

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comments 5

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  Naeem Driver

  :: 03 May 2018 20:38:44

  JUST AWFUL! Please DO NOT go here for anything especially fitting bulbs. First of all they keep you waiting at the till for 45 minutes just to pay for your item when there’s only 2 people ahead of you because the staff are busy laughing and joking at each other rather than serving customers. Then when it comes to fitting a bulb, the fitter (his name was Ali) requested I had my vehicle handbook with me as he had no understanding on how to fit a headlight bulb in my vehicle. Uh hmm.....it’s a Ford! When he attempted to fit one bulb, he cracked the plastic headlight surrounding and took no responsibility when confronted. By now I’d had enough and requested a refund which they gave back with a fuss and a moan. Therefore I wasted 2 hours of my time there and was worser off than when I’d arrived. PLEASE AVOID!

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  Chetankumar Patel

  :: 21 March 2018 13:12:18

  Exttremly Poor coustomer servics

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  Rob G

  :: 20 February 2018 21:38:53

  Abysmal customer service. They simply had no time to help me and now I have to go back as I didn't buy the right thing.

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  Karen Fuller

  :: 12 December 2017 19:24:40

  Update to year old review - last week Nick and Mo helped me with new stronger headlight bulbs and some other bits - such great guys - so very helpful - sound advice and nothing too much trouble - Nick always makes sure that shopping there is always a pleasure. Highly recommended. I love my local Halfords in Mile End - I pop in about once a week for something for my car or something and they are always willing, helpful, thoughtful, polite and cooperative. Many other retail outlets could learn a lesson from Halfords! Sure you might be able to get 'it' from eBay a bit cheaper - but today? Of course not - allow a week at least - and then who will get grubby and actually fit the fiddly bulb, make the new number plates while you wait, advise how to get the silicone wax off your windscreen and sell you the products and... and... and... Sorry I'll stick with friendly Nick and Emma (todays helpers!) at Mile End thanks - AND THANKS!!!

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  Mike Robson

  :: 08 November 2017 01:07:46

  Really disappointing I visited this store with the intention of buying a dash cam and having it hardwired + SD card fitting the whole thing would have cost over £200+ I walk in stuff busy chatting away amongst them self I walk over to the dash cam counter no one to help I ask one of them he reluctantly comes over bearing in mind I had done a little research before I went in so I sort of knew the 1 I wanted + a back up 1 just wanted to know the difference and what 1 offered over the other 1 my answer was more money you send the Better the camera really ?? That’s not what I asked I want to know things about the 2 different dash cams poor staff would never shop in Halfords again waste of time try employing people who want to work for u who can actually give you some useful information and then maybe your store would do a lot Better because I was a customer willing to spend £200+ but you lost out! Shocking store..