Halfords - Newport Store in Newport

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comments 5

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  Malcolm Wilmott

  :: 03 April 2018 14:58:01

  Halfords sent wrong parts from online store. I supplied my registration for reference. Popped the item back to store and the staff were very helpful. I contacted the store for an update as I was told by the staff I would have confirmation via email or message. My wife telephoned the store and the manager answered. My wife explained the situation and asked if she would receive an update. The manager bluntly answered that's not how it works you will get a phone call when their in. Should it have not been politely sorry we sent the wrong parts let me check your contact details either myself or a staff member will update you when we hear from our supplier. The customer is not always right but if your the face of a company be polite and helpful.

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  Martin Blandford

  :: 11 January 2018 21:45:17

  Never had an issue, always helpful and always curtious.

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  Scott MacDonald

  :: 12 December 2017 18:24:57

  Staff were busy but friendly and helpful. Quick service knew what they were doing. Great stuff!

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  Steve Goodland

  :: 08 October 2017 13:39:50

  Just had new headlamp bulbs fitted by Mike who was most helpful. Will return for battery.

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  David Heaton

  :: 24 September 2017 12:41:51

  Went looking for two new MTB tyres. Wide choice in stock. Staff clearly knew what they were talking about and went out of their way to be helpful. Very impressed.