House of Fraser Oxford Street in London

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comments 5

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  Sanjay Patel

  :: 29 April 2018 10:43:16

  Haven't seen this type of store in Gujarat or in India..... Very huge+spacious with excellent spacious parking.... Staff really do take care lot of people who come here to buy.... Window shopping is also an enjoyment here... Furniture, luggage boxes, clothing can be gotten here at good rates.. Very honest people you can feel

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  Antonio Casanez

  :: 21 April 2018 21:13:56

  Terrible customer service by a manager named Charlotte and and employee named Ana, I would not shop here, they want your money but they don’t care to even pretend to care. What a joke of a place.

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  Encarna Huerta

  :: 07 April 2018 22:49:30

  Very nice stuff, very tidy and the staff is very helpful. I was looking for a dress and the shop assistant reserved it for me until the end of the day whilst I decided if I wanted or not. I recommend it over other similar department stores.

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  Flavia Olivieri

  :: 05 April 2018 13:29:42

  Overall: Definitely my favorite branch, mostly for stock availability, store layout, location and some of the staff. Customer service: Pretty good, The store is massive with many different departments so you will get pretty much everything from the amazing and experienced elder client assistant (like on 1st floor, Hugo boss, Fred Perry and formal wear) to the bored teenager with chewing gum (that can be usually spotted on youngest brands of women casual wear). but overall I would say it's more than satisfying. Products: usually really well stocked. This year after the re-fit they removed many of really good brands and mixed up women's casual, formal and party wear which is a shame because it makes it less shopper friendly. I am not a fan of the new store look and layout but hopefully they will change again soon. Home wear and Children wear was recently revised, they completely removed most of those 2 departments over the last 2-3 years. Fitting room: depending on the brand. some of them are amazing, some can be less nice, but all of them are quite clean. Toilets: there are toilets on 1st floor (men), 2nd floor (women), 4th floor (both man and women). Not super clean but that's because people in central London can be savage! but they are cleaned regularly and there is loads of cubicles so there is never a queue.

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  Michele Holzhäuser

  :: 30 March 2018 07:32:02

  We went in for afternoon tea as we have been here before several times. The tea room is quite magical, with two cinderella coaches included as seating possibilities. Afternoon tea is served on random pieces of bone china. Menu selection is very good. Very popular and you often have to wait for a seat.