NatWest Bank in Caerphilly

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kommentare 5

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  Wayne Beesley

  :: 13 August 2017 18:14:36

  Litter around the bank which happens to be next to an old pub over looking the towns main feature the castle is disgusting 1/2 foot deep in months old rubbish - appalling standards for a bank

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  Liam Noble

  :: 09 April 2017 09:10:31

  Staff are great, very quick to welcome you, and make sure that everything you went in for is done before you leave

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  Daniel Organ

  :: 17 March 2017 16:35:49

  Was with this bank for a number of years good customer service

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  Richard Hynam

  :: 11 January 2017 11:08:35

  Spent nearly 3 months trying to open a new business account, already have 1 business account and trying to open another, promised 8 call backs spent around 11 days of calling and chasing was on the phone for 3 hours one day, the quickest you will get through is 45 minutes, and then it will be a person who can't help and needs to get you through to someone else and so on. In branch they just tell you its over the phone now and nothing is done in branch will no support! Have 5 bank accounts with them and mortgage, i am now switching every thing over to another bank, 20 years i have been with them and they have totally gone to the dogs, have sent in a complaint online, had a letter about 2 weeks after to say they had received it and have never contacted me since! As i right this I'm on hold with the 3rd person after 1.5 hour they advised there is a problem and can seem to get through to business team and will have to call back. BYE NATWEST- AVOID AT ALL COSTS!

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  Lowri Rogers

  :: 30 December 2016 12:35:30

  Never had a problem while there, staff are always very friendly and happy to help.