Orford Hill Dental Surgery in Norwich

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comments 5

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  Elizabeth Smith-Dane

  :: 01 March 2018 21:19:20

  Great dental surgery. I used to work here many years ago. It was a great place to work. Very professional and clean. Highly recommend.

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  John Walker

  :: 01 September 2017 20:31:25

  Excellent service and treatment.

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  hotlikepink1

  :: 30 August 2017 18:15:43

  Was 5 minutes late because of traffic and my son having a mini panic attack about going (he's 6) and they refused to see us. Which I guess I can understand but to then say we will mark it down as you missing one and if it happens again then we will no longer see you seems a bit harsh when my son is clearly distressed, I'm obviously stressed. I tried to explain and they said I should have rung, but I was in the car and then trying to calm my son down. We would have been even more late if I had stopped and tried to call in the rain. A bit of understanding goes a long way and they made no effort to. Feel quite hurt and my son got stressed for nothing and they basically ignored him. Never had a problem with their dentistry work, in fact they're very thorough. Just a shame about their customer service, not the women on the desk mind you, she seemed empathetic, just the actual dentist!

• en

  hi bro

  :: 16 September 2016 18:06:59

  Discusted with this practice! !!!!!! To wait 2 days for emergancy. Then because of a road accident was 5 mins late even in tears with pain was refused to be seen !!!!! Then struck off there books . They said I hadn't attend the appt. As for friendly helpful polite staff ! You people must be at a different dentist because this lot run the place how they want !!! I will tell all to any person that say different !!!!!!!

• en

  Susan Leech

  :: 31 March 2016 09:35:45

  Having consumed a large chunk of toffee I lost part of a tooth and a large chunk of another filling. I had two fillings done incredibly quickly, no pain, no injection and they are absolutely brilliant. Well done. I would certainly recommend this dentist.