Post Office in Edinburgh

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kommentare 5

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  Pheonix Property

  :: 03 March 2018 11:52:22

  Overall, satisfied with the service and place in general, but because there are two self service terminals it generally feels that there’s not enough staff working the counters.

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  qirui jiang

  :: 16 November 2017 14:14:29

  The post office has been closed for almost whole week，but I really need to get my mail in this week. It annoys me a lot. I dont know when will it open， or it may even close to Christmas... I just know if I dont get my mail in time，I will face a lot of trouble.

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  Dzyjka T.

  :: 16 November 2017 12:25:17

  I'd say, customer service in this post office is really poor. Staff always finds time to chat with colleagues, but not to serve customer. Once you get there, be ready to wait for a while , till team will finish all conversations in between. Looks really not professional... I think it's really needs to be looked into, as specially all we are busy these days and simply have no time to stay and wait till someone will stop conversation and actually start do the job for which they are paid!

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  B K

  :: 16 September 2017 10:29:02

  Veru rude indian woman who works there cut me off in the queue. when i told her that it was not her turn and that Ive been waiting to be served she just gave me a bad look and continued speaking to the cashier. Would def no recommend that office.

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  H C

  :: 15 June 2017 11:35:43

  Incredibly rude member of staff, she was both unhelpful and patronising. I had completed forms on site and was given an envelope by another member of staff to post them in. When going to post I asked said rude member of staff if she would mind adding tape to seal the envelope as it was opening slightly... I was then told in a rude manner "all parcels should be taped and ready for posting before arriving at the post office. Ill give you the tape. You do it" . I also needed some explaining of postal methods as was unsure which way to send off important documents. When explaining she was unclear and patronising in her tone. Will not be back. Next time you need to post something in town walk a bit further to the Post Office in Waverley Mall.