Razbari i Hereford

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kommentar 5

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  matthew davies

  :: 28 April 2018 20:57:41

  Ordered a takeaway via just eat. They confirmed the order, then said it had been delivered when it hadn't. Called well over 12 times with no answer truly appalling service that ruined an anniversary celebration. Will not be a customer again.

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  Holly-May Stead-Fairbairn

  :: 28 April 2018 20:53:13

  Ordered a takeaway through Justeat, the order was confirmed to be delivered at 19.30. It got to 8pm and it hadn't arrived, so I checked the order status and it said that our food had been delivered. Myself and my partner tried to call the restaurant and got no answer even though we phoned more than 15 times. Eventually we had to contact Justeat who tried to call the restaurant themselves, but there was no answer from the restaurant or the restaurant owner. Thankfully Justeat gave us a refund, but the restaurant still says that it is open and we have no answers as to why all of this happened. I've been eating here for years now and have never had a problem until now.

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  Poppy Birchmore

  :: 17 March 2018 23:07:31

  When the food came it was great but we waited 2 hours to get served. Service for menus, drinks, the bill etc also took exceptionally long- one member of the party had to keep looking for staff to prompt them. One waiter actually gestured rudely when one of us politely reminded him we’d ordered drinks. Also, staff didn’t tell us that they weren’t accepting card payments until it actually came to paying. When I politely mentioned we were a bit disappointed with the delays (we’ve been previously and not had the same poor level of service) the member of staff didn’t seem at all phased and disregarded what I said. Other than the food being good, very disappointing and sadly we will not be returning to dine in. I never write bad reviews but this particular experience was starkly noteable.

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  Lucy Kenward

  :: 22 December 2017 21:08:59

  Fantastic curry, wonderful and attentive service and really reasonably priced. Lots of tasty veggie and vegan options, will absolutely be visiting again. Thanks to all involved for another lovely meal!

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  Stefan Hitchinson

  :: 12 November 2017 12:22:26

  I visited here as part of a group of 13 and although the quality of my meal was good we waited over 90 minutes for the food to arrive and even then the first meal for our group arrived at least 30 minutes before the last. And then to top it off one of our party ordered scampi from the English menu but received under cooked fish fingers... I will not be visiting again or recommending this place any time soon.