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38-51, Bedford Way, WC1H 0DG, London, Greater London, GB United Kingdom
contacts phone: +44 20 7637 2488
website: www.imperialhotels.co.uk
larger map & directionsLatitude: 51.5236776, Longitude: -0.1271038
Brandon Stephens
::This place is not that bad, the food is decent (minus the breakfast) and the facilities are decent. Though I’ve stayed in many 3 star hotels that were much much nicer than this. However, the staff is atrocious. I’ve never met a hotel staff that was so rude to their guests. By the way they barked at you, you wouldn’t know that you were paying them money to stay here. They need to give their staff some serious customer service training, because I would not stay here again simply because of the staff. The worst of them all is the cashier lady in the breakfast room. She doesn’t smile, she doesn’t say hello, she just yells a lot and orders you around. I stopped going to breakfast.
Stuart Fleming
::Hotel was clean, but very basic. Location was great, just a short walk from Russell Square, a 5 minute walk to London Euston or a 10 minute walk to King's Cross. Breakfast was very good, lots of selection and very tasty but can get very busy. Every night, we had a drink in the hotel bar which was lovely, servicing a decent selection. Would stay here again, but be wary, this hotel is very popular with groups and there are lots of them, especially during the holidays.
Jo Drummond Child
::Took a group of students to London. If you are looking for cheap and basic and a great central location this is perfect. If is full of large groups of students. The continental breakfast is very basic. The hotel is clean but the decoration and furnishings are tired. Staff are attentive and helpful. Rooms are a very good size.
Mike Sour Trees
::We stayed here in November last year. We were the Royal Naval contingent for remembrance. The bar was a bit pricey, but it is London. It's in good walking distance of the big places, which was quite good for when we got a little down time to explore. Breakfast wasn't great, the food felt a little cheap and artificial. I would probably recommend this for a short stay in London, but probably not so much for an actual holiday.
Glenn Richards
::Work has been done and is being done on the rooms.. city sleeper room I stayed in was excellent.. lovely bed, pillows, shower and 40"tv for a ton a night... for London very reasonable.. breakfast is nice too. Only draw back is evening meals.. obviously franchised out and a not brilliant.. but let's be honest, there us so much to choose from in walking distance it's not an issue