Stormfront (York) in York

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comments 5

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  Katy Walker

  :: 04 March 2018 16:06:10

  Unhelpful staff who lack knowledge and customer service skills. This was our second visit and will be our last as nothing has improved over the last year. Considering switching to Samsung to ensure customer support is received.

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  James Gibson

  :: 23 February 2018 17:11:01

  My partner and I had an issue with our iPad which the shop sorted quickly no thanks to BT. Friendly service from Neil and a girl i didn't get the name of.

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  Richard Nicholson

  :: 23 February 2018 14:29:51

  The least helpful customer service I’ve every come across I’d say it was easier to get a mortgage that a replacement iPhone battery avoid at all cost absolute jokers

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  Mike Saxton

  :: 22 February 2018 18:33:24

  My fiance went here for a new charger for her MacBook Air - "Not in stock" she was told, ( beg pardon?! ), so ordered one and was told it'd be about a week, ( beg pardon again ), and they'd email once it arrived. That was a month ago and nothing heard then or since - after the week we got one on Amazon, delivered of course the next day. Can't give 'No Stars' on here and a future grading of 'Incompetent' would indictate a substantial improvement in their customer services.

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  Phil Riley

  :: 28 January 2018 12:32:38

  This has to be the most unhelpful place and they potentially damage the Apple brand. Nothing in stock. Limited pepduct knowledge. No help with warranty repairs. It’s worth the time and cost to travel to a proper Apple store