The Goring Hotel en London

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comentarios 5

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  Rene Reed

  :: 19 April 2018 09:36:36

  Went for afternoon tea and while the setting was fabulous, the tea was at best average. Been before in 2014 and the afternoon tea was good, the sandwiches I had now in 2018 I could have made at home. I probably wouldn't go back again for afternoon tea, there are equally as good settings for the same price but with better food in London.

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  Arabella Hughes

  :: 15 March 2018 17:05:48

  Afternoon tea at The Goring was as lovely as we expected. They were extremely accomodating of my allergies and did everything they could to help. The staff were all very friendly without being overbearing. The food was delicious, as always, and the teas were carefully picked and matched the cakes, sandwiches and scones perfectly. We were there for my other half's birthday, and they presented him with a slice of mouth-watering chocolate cake with a candle on top to say 'happy birthday'

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  Hallie Berry

  :: 12 March 2018 15:42:19

  We were traveling to London to spend a week touring. I spent weeks looking for the best fit for us and when I found The Goring, I knew we were done looking. However, I had no idea just how perfect this amazing hotel was going to be for my husband and myself. Before our arrival we were in email contact and the staff was doing their best to make sure we were comfortable with our airport pickup and initial arrival. From the moment we were greeted at the front door to our final departure we could not have been more treated like the royalty that lives around the corner! Our thanks to everyone who took their time to make us feel so special; especially a shout out to Jack and Samantha. We miss you all and cannot wait to return and yes, we will be back!!

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  Willy Rizk

  :: 01 January 2018 12:22:27

  Some friends of mine and I went to celebrate my birthday last weekend at The Goring, where we had afternoon tea. The whole experience was exceptional as you would expect from what is widely considered to be one of the top places in London for this type of cuisine. The sandwiches, scones, cakes, and tea were all delicious; in particular, the scones, the clotted cream, and the macaroons were all outstanding. The customer service was second to none. On top of the exceptional manners of the members of staff, at the end of the meal they stated that they would give us a refund for the last minute cancellation of one of our friends (they prepaid) in goods, and so we chose a bottle of Chardonnay. They didn't have to do this because it was our fault that we didn't give adequate notice for that person not being there, and we greatly appreciated the gesture. Thanks for a wonderful day, we will surely be visiting again at some point!

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  Hannah Wilson

  :: 11 December 2017 11:15:36

  I am absolutely disgusted with The Goring Hotel. I called yesterday to advise I would be unable to attend afternoon tea today due to heavy snow and an extremely painful attack of heartburn (I am heavily pregnant). I was told to call back this morning to speak with the afternoon tea manager, who "may be able to waive the 48 hour cancellation policy" and henceforth I called back at 9am this morning as requested. On speaking with Emma, I was politely told that as an exception she could rebook me for a future date. Unfortunately with two children, a full time job and the approaching arrival of baby number 3 it's not always possible to commit to a date without having arranged school pick up, nursery collection, annual leave, or when indeed I might go into labour. What I really wanted (and quite honestly expected) was for on this occasion, a major London hotel to say "no problem Mrs Wilson, we would be happy to waive the full cancellation charge and we look forward to welcoming you back in the future". I would have felt very warm and fuzzy, spread the word at what a reasonable and accommodating establishment the Goring Hotel is and no doubt booked my afternoon tea treat in the near future, feeling happy and content with the whole situation. What I have ended up with is a fully paid voucher (at my request) a £110 charge to my credit card and the best bit is that I had to pay 12.5% service charge up front for the poor service I have received today. I fully appreciate that when I booked I accepted the 48 hour cancellation policy and merrily handed over my card details in good faith. However what I have been left with is a sour taste in my mouth (to add to the burning acid in my chest). I will grudgingly attend afternoon tea at the Goring Hotel since I have paid for it, but I will never recommend it to another soul, in fact I will actively discourage anyone I speak to from booking anything with them in the future, and I talk to a lot of people. Bad business Goring Hotel, very bad business.