The Royal Cambridge Hotel in Cambridge

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comments 5

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  Matt Watts

  :: 06 March 2018 23:52:37

  For the price this is one of the worst hotels I’ve stayed in on all my travels, I think my room was converted from a broom cupboard, but how convenient to have the smoking terrace for the staff right outside. The person above me clearly has a bladder problem, I’ve had to listen to it all night so will be sure to let the reception know to advise them to get medical advice when they get home, but how nice to also have to listen in on their phone calls due to the paper thin ceilings. At least I was able to have a warm beer, before they shut off all the beer taps due to chiller problems. Never, never again!

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  Leah Trevillion

  :: 07 February 2018 16:18:03

  Me and my fiance booked our wedding at this venue. They were extremely hard to get in contact with and lacked in communication skills which is not what you want when the venue was suposed to come with a wedding planner. The contract stated that if you cancelled the venue after 26 weeks you will get 50 % refund if its before that you get a full refund. We made sure we cancelled before and now they are refusing to give us a refund or answer our calls and emails. We have had to get a solicitor involved which has cost us more money and means that we can no longer afford a different venue. My reccomendation is to avoid this venue at all costs. They ruined our wedding and stole our money! Extremely poor service.

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  sharon Gaiger

  :: 31 January 2018 07:35:41

  Good location. Breakfast good but ran out of things too early. .... no sausages to cook ! Had to keep waiting for eggs, mushrooms tomatoes ! Parking expensive for quests at £15 a night. Heater in bathroom not working, reported but not fixed. One set of toiletries when 2 guests staying. Tv very poor quality of picture, could only watch ITV.

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  Driver

  :: 14 January 2018 12:08:49

  Dilapidated decor, not rustic, genuinely run down with holes in carpets and large cracks everywhere. Water pressure changes to the point it nearly turns off mid shower, temperature fluctuated throughout the shower and the head was that full of lime scale the water come out in all directions apart from on me. When the room at the side of us flushed their toilet we got a howling squeal from the water pipers that would wake us in the night. Curtains didn’t close fully and had large blobs of what I’m hoping was toothpaste on them. Bed was lumpy, the room had a musty/damp smell. Tried to charge me £4.20 for a 250ml bottle of water Staff were polite with the little English they spoke though but overall, waste of money. Next time I’ll be stopping in a premier inn.

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  Ian Easterbrook

  :: 06 January 2018 16:44:23

  Attended a New Years Eve dinner dance here.The meal was nowhere near the standard expected for the money that was paid. A vegetable dish accompanied the main course selection. We were presented with a large ugly mound of cabbages and courgettes, no other vegetables were presented other than provided with the plated choice. The dance floor had Hotel policy notices post at each corner advising " no glasses on the dance floor" this was ignored by one couple ever after having the notice pointed out to them by a fellow guest. Management appeared to ignore the fact and failed to speak with the couple once they were advised of the situation. Appreciating the difficulty of procuring staff on these occasions there was a marked variety of dress standard with bar staff at the bottom of the barrel. Off-putting from the start of the evening. Never again with this management.