Vets4Pets Cardiff Bay in Cardiff

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comments 5

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  Rosie Burns

  :: 03 January 2018 02:10:00

  Took my 5 month old kitten to get spayed around 2 months ago. A lot more expensive than a previous vet for my other cat of a similar age and they make you pay more for the collar!!!!! Now several months later the stitches still haven’t dissolved and have become infected with blood and pus leaking out. Absolutely disgraceful service, they’re only out for your money! The only good thing about this branch is how lovely the staff were. It is sad that the vets do not mirror the quality of customer care to that of the practice. I feel more confident in the receptionist operating on my cat. Now, if you’ve manage to get this far into the review then that’s great! Because I only have one thing more to say. I am definitely moving vets.

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  L Owen

  :: 07 October 2016 22:56:41

  Really love the vets here, very friendly and helpful, you can tell they genuinely care about animals. Want to give every animal a chance

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  Beverley Townsend

  :: 17 August 2016 16:42:40

  I found everyone here extremely helpful. I have a westie who for years had problems with ears, our previous vets kept giving him lotions and injections it wasn't till we moved and used this vets that they found out he needed a gluten free diet and hurrah all is now good. It is great to also be able to park outside too. Defo 5* from me and my pooches.

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  Diamond Doll

  :: 13 July 2016 09:36:15

  The attitude on reception is absolutely disgusting! Tried to book an appointment and they wouldn't let me book one without a fixed address. When I had a fixed address I always took my pets here and obviously always paid. Now I'll take them elsewhere. Disgraceful!

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  Rochele Collins

  :: 30 April 2014 06:55:28

  Always really easy to get an appointment but was never really satisfied with the outcome of any of those appointments. I took my dog there for her entire life only because I couldn't find one locally at the time and parking was easy etc. Plus you expect a large organisation such as this to be good. Unfortunately for my dog in her last year of life I took her back and forth so many times but they were never very forthcoming with advice or tests etc. Even though I had insurance. Sadly by the time they suggested biopsies & blood tests she was so frail, had lost so much weight and could barely stand or walk without stumbling or falling that at 14 yrs of age we took the decision to have her put down :'-( We did have a lovely sympathy card from them worn her paw print on but would have rather we still had our dog. On the plus side we have a new rescue dog but I won't BA talking him there!