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25, High Road, NG9 2JQ, Beeston, Nottinghamshire, GB United Kingdom
contacts phone: +44 115 922 2973
website: www.whsmith.co.uk
larger map & directionsLatitude: 52.9273296, Longitude: -1.2149591
Sandra Hewes
::W. H. SMITH, BEESTON, NOTTINGHAM now contains the local POST OFFICE. Therefore the W. H. SMITH variety of stock has depleted greatly. OVER THE PAST FEW MONTHS: I have walked around the store attempting to find particular products, which would of been available previously. Each time, I have approached members of staff relating to the availability of products which I required, they were baffled and unable to adequately respond. They were so naive, that they did not know the correct procedure when products are not available. I have previously worked in the retail sector, where I helped train new full and part-time members of staff, plus Saturday staff (+16 year old college or university students). Each member of staff were taught how to order products, either through the Head Office who would deliver the item in the next weekly delivery, or by contacting other branches of the company to transfer the required item through the weekly delivery. Come on W. H. SMITHS please update your staff training schedule, obviously, I must not be the only client that have enquired about products. We will all be contacting and purchasing from publishers directly. If I had been able to purchase the product there and then I may have purchased additional products, instead I went to the other local stationery outlet where I was able to purchase all of my additional products. When I returned home, I immediately ordered my required item which W. H. SMITHS could not provide. COME ON W. H. SMITHS!!!
Harith Ajam
::Actually I go there for the post office. Great service.
Stephen Brown
::Very good shop, friendly and helpful staff. Post office is a bonus, works well.
Denise Noble
::Love this store. Can get all I want although it is not that big. Bonus is having a post office inside the store.
Adam Nowak
::It's a largeish suburban whsmith with a post office counter. Does what you'd expect. Decent array of kids books at back.