William H Brown Estate Agents in Selby in Selby

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  c B

  :: 15 May 2017 15:19:52

  I recently used William Brown Selby to sell my house. It was unquestionably the worst decision I have ever made. From the second I signed up with them the level of incompetence and lethargy was palpable. They essentially did absolutely nothing to represent my property in a positive light in terms of photos and description (I effectively wrote that myself). After that the allocated 'professional' who was supposed to look after the sale clearly didn't have a clue what was going on and nor did he appear to care. Ultimately I did manage to sell my property but that was purely through working directly with my buyer to overcome all the little issues that come up. William Brown did absolutely nothing throughout the process except blatantly lie about various things when I challenged them. I did complain and my complaint was initially looked at by the area manager who neither contacted me about my issues or responded to my later mails. Suffice to say his investigation was poor and in various areas just plainly wrong which I was able to prove. If that is the area manager it is no wonder the individual branches are poor. I continued with my complaint and did speak to someone who although a more professional person didn't really give me any adequate redress. Ultimately they say all that actually do is market your property and nothing else which basically means putting it on right move and seeing if it sells. All in all absolutely avoid William Brownin Selby and to be honest high street estate agents don't really add anything to the process except charge a ridiculous amount of money for the privilege. Instead look to one of the many online estate agents who will get your property marketed on right move, which is pretty much all you need to be on, and charge a reasonable amount of money. All the rest you can do far better yourself.

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  Josh Levitt

  :: 31 August 2016 21:58:18

  Found me a tenant for my house in 2 days. Very efficient and have made the whole process so easy, especially for a first time landlord. Would highly recommend.

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  Andrew Passingham

  :: 26 August 2016 14:09:40

  We have recently rented out home through WHB. David and Jessica were instrumental from start to finish, in making the whole process easy. They found us tenants quickly and kept in regular communication. The full management service provided by David and Jessica is an excellent service. Highly recommended.

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  Allison van der Merwe

  :: 26 August 2016 05:52:20

  We found William H Brown to be professional at all times with the added value of hearing and understanding our situation and going the extra mile to assist. We immigrated to the UK and battled to secure a property from abroad until we contacted William H Brown. They assisted by explaining our situation to the Landlord which resulted in the holding of the property for us until such time as we arrived. No other agency that we had contacted seemed willing to understand our plight from abroad. Thank you to David Sinclair and Jessica for the valued assistance.