York Hospital in York

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comments 5

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  Katherine

  :: 04 May 2018 09:27:04

  I have 4 experiences of York A and E. Unfortunatly each time my family havent been impressed with the care. The first time in 2011 my child had an injury and was bleeding heavily. I asked for something to help contain the bleed and was told to get tissue from the toilet. I went into the loos which were dirty, smelly and no loo roll. We never got anything to help. Blood was all over my child, me and the floor. Once we eventually got seen after a long wait the Dr and Nurse were friendly enough and treatment was appropriate. 2015 attended with leg pain. Said it was pulled muscle. After another week struggling at home it was actually blood clots! Rushed into hospital for emergency treatment. Told it could have been fatal. 2016. A broken collar bone. No slings in the whole department. They found a triangular sling but it was for an adult and this was a young child. They tried to tape it secure but this didnt work. They tried pining it and tied multiple knots in it. Again the shoulder wasnt secure and it flapped around all over. We asked the Dr to look at it, after a long wait the Dr came and agreed it wasnt good enough. He phoned around to try and locate a childs sling. He eventually found a different type, but still an adult size. It was better but still not holding the joint in the right place. We then had to come back the next day to see if they had one. They didnt. They ordered a sling. So after 3 days of no sling we finaly got one. The Dr was apologetic but to us we thought a sling should ALWAYS be in stock. It was terrible. Last visit 2018. Relative attended with breathing difficulties. 30 minute wait gasping for breath and feeling generally unwell. This was follwing an operation. Dr was lovely thorough examination and appropriate tests. The Dr kept us informed. The nurses were eating mcdonalds and chatting away. Another family and us had to interrupt their conversations to ask for basic things. They were friendly but i found the standing around chatting unproffesional. Also a Dr had to point out that a man needed the curtain closing. Joking can you give him some privacy! He was in a state of undress but bed bound. There was a shift change over at 2300 and after the first Dr being very concerned and trying to help. We were given another Dr who immediatly discharged my relative admitting they didnt know what was wrong. To put it in context this person never moans when ill, never admits if in pain and never wants a fuss so for them to ask to go to hospital is huge. On going home we tried to care the best we could but it was very scary as they just couldnt get their breath. Will try the GP as there is something not right and we shouldnt have to struggle at home like this.

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  Kieran Jones

  :: 23 April 2018 00:14:48

  This hospital is an excellent hospital with great staff, they are always keen to help and show genuine care and compassion. Of course you will always encounter the odd person who could do better but overwhelmingly as a whole unit the hospital and all who work there are excellent. As with all hospitals parking is expensive but at least in this case it’s plentiful. If you’re visiting a child on paediatrics then they’ll validate your ticket so you can park free.

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  Ellie Acker

  :: 12 April 2018 19:40:47

  Great service with short waiting time. Staff were also very helpful.

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  Peter Lawrence

  :: 06 March 2018 13:47:32

  father in law was admitted with critical back pain and went straight to ward 28. Mr Pi and the staff was all very accommodating, even allowing more family to visit when they wanted. Quick diagnosis is a huge tumour and then stage 4 lung cancer. Admitted to ward 31 again all staff were brilliant. Assisted with getting him home as soon as possible to be with his family. Thanks to everyone from cleaning staff to nurses, HCAs, Sisters and Consultants. He died at home surrounded by family on 17th Feb 2018.

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  CLARKO VLOGS

  :: 20 January 2018 10:30:03

  hospital is spotlessly clean. My first time at York hospital for a minor operation. Big shout out to staff nurse Marsh on ward 27 who was just lovely and attentive also to Dean and Francine(think that's her name) on PACU who had to put up with me for a few hours longer than expected due to a mix up with beds but again we're lovely. very positive experience.