Angel Food Bakery in Brighton

🕗 opening times

comments 5

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  Rosanna Woods

  :: 26 February 2018 21:03:01

  Ordered a red velvet cake for my birthday and paid in full over a week before, told them when I would be picking it up and went over every detail very throughly because I wanted it to be perfect. Came to collect it on my birthday (2 hours before the party) and they had not made it and had no record of my order. They eventually gave me someone else’s chocolate cake which they delivered to my apartment during the party. The new cake was bigger but not at all what I wanted or had ordered. I was extremely disappointed as I had planned everything really well and I showed up at the bakery excited to collect my cake only to have them have no idea what I was talking about. I would never buy anything here again or recommend it to anyone. Although they were nice enough to give me someone else’s cake and do a home delivery for free I could tell they were extremely annoyed at the situation and the staff member who had messed up the order and that only made me feel more upset. They didn’t act calm under pressure and reassure me that everything would be resolved, they acted annoyed at the staff member in the store and at me.

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  Paola Fiorino

  :: 23 November 2017 20:36:35

  Totally agree with other bad reviews here. Very disappointing, definitely not the best cupcakes in town anymore. I had already noticed that since they moved to the new place, cupcakes were not as good as they used to be, meaning great frosting but very dry sponge. Rather than listen to the alarm bells in my head I decided to order my birthday cake hoping that it would be as good as my wedding cake 3 years ago...not even close I must say! First of all, I was supposed to collect it on the day at 11AM but one hour before I was informed that they were having problems with the electricity and they couldn't make the frosting so they suggested to deliver it in the afteernoon. As I had guests for lunch I immediately said that that wasn't an option! They eventually managed to deliver it just after 12 and I was grateful for it, although I had to change my plans completely that morning and rush back home by 12 to make sure i was there for the delivery. The cake looked amazing, definitely good for pictures however I can't say the same about the taste. In fact, it was hard and as dry as sand, not freshly made, we all left it and eventually more than half went straight in the bin. I thought a lot before complaining but then I thought to text the person who delivered it and took the original order however all she said was that they didn't notice anything wrong when they made it the day before and that I should have brought it back for them to assess if it was bad or not...surely not what I had planned to do on my birthday! Apparently cakes are always made the day before, shame no one bothered to tell me when I ordered it! Had I known it I would have opted for something different. Having paid £35 I would have expected a better cake and definitely better customer service. It's a real shame. I used to love Angel Food Bakery, you could smell those cupcakes when walking in the laines...not anymore unfortunately!

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  Damian Smith

  :: 09 September 2017 13:48:37

  Poor service and dry cakes not like New York at all.

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  Michael Mitchell

  :: 10 August 2017 15:35:03

  So pleased to rediscover this lovely cake shop, They have moved to new premises and the cakes are as delicious as ever. My personal favourite is the peanut butter brownie! DELICIOUS!

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  G Lib

  :: 15 February 2017 23:01:31

  Better than famous Primrose Bakery in London! With two friends, we tasted some of their cupcakes (Oreo, salted caramel and banana) and they were all yummy and moist. The flavour was not only coming from the icing, but also from the cake itself.