Barclays Bank en Rubery

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  Chris Oloughlin

  :: 17 March 2018 09:00:37

  As this is my local branch i went there to get some bank statements.The machine inside wasnt working so after queing i got to the counter to she a member of staff. After explaining about the machine the staff member in question tried to print some off for me, but i could see she was in a mood about doing that. The system was down apparently and i agreed to her request as i was on the system she would send statements out by post. The 22nd of feb 2018 was the date i went to the branch and still havent received any. I called barclays direct and received some thurs 15th march. Very poor customer service barclays rubery thanks for the delay you caused me in getting my mortgage deal.