Bargain Late Holidays in Barnet

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comments 5

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  Kayleigh

  :: 17 March 2018 18:36:02

  Do not use this company. Bought a holiday through Groupon through these and they charged me an extra £70 per person for 10kg luggage and breakfast at the hotel, both of which was included anyway after I investigated after! When I tried to complain they were not interested and would not listen.

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  Modris Silkens

  :: 12 March 2018 16:43:56

  I had a very similar story like Mike's. We purchased a package from Groupon (Dublin-Paris). In an hour, Bargain Late Holidays called us and stated that the package includes late departure and early morning return, or additional 28% EUR for early morning departure and late night return. Obviously, we wanted to cancel the holiday. However, an agent from Bargain Late Holidays said that we cannot do so as a voucher was already redeemed (we didn't confirm anything at that time). They were using the word 'redeemed' as 'confirmed' even, when nothing has been confirmed. So, we had no other option than to book a holiday. Within the next 30 minutes or so, decided to check for prices through Bargain Late Holidays ourselves and realised that the same holiday with flight times that would suit us can be purchased for the price we purchased from Groupon (not 28%+). By the way, Ryanair 'Dublin-Paris' (included in the package) prices are the same regardless of morning or evening. When, we asked for details to apply for an official complaint, they said that their customer support deals with all customer queries including complaints and final decisions. At this stage, we have opened a claim through ABTA. The flight should be in two months, and we still hope that there should be a consumer protection against such Misleading Practices. If someone knows, how to resolve such cases most effectively, your comments would much appreciated.

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  joanne wood

  :: 21 February 2018 14:56:24

  DO NOT USE THIS COMPANY !! they are rude unhelpful and don't give you a clear view of what you are getting .

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  Jonathan Morris

  :: 13 February 2018 17:54:41

  I was convinced this company would stitch me up, but they actually did not. However you'll probably find your 'bargain trip' voucher you get through somewhere like Wowcher or Groupon will be easier and cheaper to arrange if you make the arrangments yourself. For example, I had to phone twice to sort out the bording passes for my flight as they do not provide you with a booking email. So all in all probably not what I was looking for, but they did do what I asked, which was book me a return flight and a nice hotel.

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  Mike Smith

  :: 02 November 2017 12:23:14

  DO NOT USE THIS COMPANY! We got a Mystery Christmas Market break via Groupon, but the flights and hotel they gave us were nothing but a complete joke! They booked us on late outbound flights (landing at 23:30) and early return flights (Departing 06:00). They offered to change the flights to earlier times, but at a cost of DOUBLE THE FARE the official airlines had on their website, that's on top of the price of the package paid already! The hotel they gave us had so many negative reviews, that I had no choice but to change accommodation... AT MY EXPENSE AGAIN! The reviews for this hotel state there are bed bugs everywhere, with photos to backup these claims. But yet when I complained about the package they gave us, all they went on to say was that it's a decent 3 star hotel and I can't have my money back. They clearly have no idea what they are selling people, and just want your money! I would never use this company again. I cannot believe they sell this "deal". It's nothing but a complete con! AVOID AVOID AVOID! For reference, the hotel they gave us was Hotel Azurea in Nice, France. Take a look around and see the reviews for yourself!