Bathstore Dundee en Dundee

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  Jane Cuthill

  :: 11 April 2017 22:33:05

  I needed a new hinge for a bathroom cabinet which was approx 3 years old. Didn't have the receipt, but was told in store that wasn't an issue as they had our order on file. They couldn't say if I could have the hinge under warranty and gave me a customer service number to call. The person on the phone was very helpful and said they'd call me back the next day, which he did. I then received two new hinges free of charge delivered to my home by the date they stated. Excellent service. Well done Bath store!

• en

  Ian Simpson

  :: 19 January 2017 16:45:52

  SPENT TWO WEEKS TRYING TO GET INFORMATION ON SPARES FOR BATH TAPS HAVING SPENT THOUSANDS ON A BATHROOM WITH THIS COMPANY - CUSTOMER SERVICE POOR AND THERE AFTER SALES DEPARTMENT DID NOT BOTHER TO COME BACK TO ME GUESS WHO WE WONT BUY FROM AGAIN