Fortress Home in Edinburgh

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comments 5

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  Eddie Lamb

  :: 03 April 2018 12:20:20

  I run a small property business in Edinburgh and have used Fortress Home Group on a number of occasions now. They have been first class in terms of value for money, reliability and quality of finish. They have supplied and fitted windows, doors and french doors. I found these guys to be honest and very easy to deal with.

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  Martyna G.

  :: 04 February 2018 12:11:08

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  Keith Addy

  :: 18 December 2017 11:00:33

  I used mybuilder web site and asked for 5 quotes. I was impressed when Thomas called and measured and promptly gave me a detailed plan and costing he didnt do any hard selling he let his work do all the talking .Fortress then came installed the 5 windows and a door within one day an excellent service.Recently there has been some anti social behaviour in my location and my windows got smashed on 2 occasions and other neighbours have had car theft etc. Fortress stepped up and helped me very quickly and replaced my windows with i am forever greatfull.

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  Graham Moss

  :: 16 November 2017 14:56:59

  AVOID, AVOID, AVOID...! I have had over 12 months of issues with the two products purchased, and nothing but slippery emails and dropped promises of resolution. I am now looking Into legal action to recoup some of the 7K spent with these guys, so I can fix or replace the Bi fold doors...AVOID at all costs....

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  Moira McGachan

  :: 07 July 2017 15:55:54

  Where are you? What makes you think it's ok to treat people so badly!! First visit planned the last week in May..no show (although the salesman said his address was local to mine). He would drop in on the way home from his work? Didn't happen! Second visit planned again at the end of May after I instigated this visit. I should have gone with my gut feeling then and walked away . The designer /salesman did show up and did some drawings.Youve guessed it... he was going to get back in touch in the first week of June with drawings and prices. Again I had to contact the company to ask about my drawings/ plans but they ignored my email. This company have no respect for their clients. Stay clear as all you will receive is broken promises,upset and frustration. They clearly don't know how to do business.