Freeman Grieve in St Albans

🕗 opening times

comments 5

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  Gib 73

  :: 14 July 2017 07:20:30

  I always try to support the local stores but find myself avoiding this one as some of the staff are rude, arrogant, patronising and miserable not only to the customers but also towards their colleagues. They give the image that they don't enjoy their job they don't like the customers and they don't like their colleagues, they make you feel uncomfortable in their presence. Customers roll in and out without even a good morning or goodbye from these ladies. One of them always looks a little grubby which is not the look expected in a pharmacy. Many of my friends and neighbours have stopped using the pharmacy and use the ones in town instead. That said there are also some very helpful and friendly ladies there (I think from Eastern Europe) so if I do have to go I try to only deal with them. Maybe Derrick should ask the Eastern Euro ladies to do some customer service training for the rude, arrogant, patronising, miserable Brits he has working for him before they drive away all of his customers

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  Mark Kenneford

  :: 19 May 2017 08:30:30

  Staff are all very helpful, polite and knowledgeable. Dereck is always polite and accommodating. I have been going to this pharmacy for over 20 years and have never had a bad experience. Thumbs up from me.

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  Rebecca Torrens

  :: 28 March 2017 08:14:55

  Great local independent pharmacy. Brilliant friendly staff and excellent pharmacist, with great knowledge bank, who runs it.

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  senecatwo

  :: 05 February 2017 09:13:28

  A very knowledgeable and extremely helpful man able to accurately diagnose many basic ailments saving patients and GP's valuable time.

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  Brian Nathan

  :: 16 September 2016 10:25:48

  Derek and his team have been helping our family for many years. Not only is he kind but most helpful in any area you wish to discuss. His pharmacy awlays has what we require and always on the ball when it comes to prescriptions. As a family we couldn't have wished for a better pharmacy to see us through the thick and thin. Thank you Derek and team! The Nathans