Grounded Keynsham in Keynsham

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comments 5

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  Hawkeye Star

  :: 03 May 2018 17:19:47

  Quite a nice little place. Menu is a bit overpriced in my opinion and it's a bit awkwardly laid out.

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  Dave Lindsay

  :: 15 April 2018 10:14:18

  Great local coffee food cafe. Excellent food reasonably priced. Cute lite garden.

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  Dominic Bromley

  :: 14 April 2018 11:43:54

  Decor is nice, staff are friendly and welcoming. The food menu has a decent amount of choice but I feel they lack quality in their meals. Had a full English and for the price I paid I expect better, bacon wasn't cooked properly and sausages weren't that great either.

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  Arfon Jones

  :: 08 April 2018 23:07:16

  Both real ales were off, nice staff and some nice paintings for sale. Overall nice ambience. Let down by lack of beer choice.

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  Lucy Veale

  :: 11 December 2017 15:22:17

  I have used the Grounded franchise in Fishponds on several occasions and always had a good experience so when in Keynsham recently I chose Grounded over Coffee #1 which was virtually next door. Me and my mum had breakfast - I had Eggs Benedict and mum had poached eggs and bacon on granary toast, two coffees and one OJ. Cost £18-19. Don't mind paying that if its good food. However in this case it was not. My eggs tasted very vinegary, I know that is part of the cooking process but I think they used too much and affected the whole dish. My mums bacon had a definite twang to it, so I asked them if it was normal back bacon or if it was cured or something. I explained that it just didnt taste right and their response was I will speak to the kitchen. I heard nothing thereafter, no feedback, no offer of replacement or part refund. Whether it was something wrong or not, part of the customer service mantra is if your customer shows a sign of dissatisfaction whether justified or not you address it. I will not be returning to this branch I'm afraid.