Homebase in London

🕗 opening times

comments 5

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  caz churchill

  :: 04 February 2018 00:29:31

  After reading on Homebase website that the item I wanted was in stock I turned up to the shop to buy it as it's not possible to do so on the website. To my dismay not only was the item not in stock ,when going to customer services there was one person working there was also a long queue of frustrated customers. Really !! This is not how you run a business. I walked out. Disappointed Homebase. After this review Homebase called me and rectified the problem. They ordered me the item and called me when it had arrived. This was very good service.

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  Jessie berrun

  :: 05 January 2018 22:27:56

  When it comes to the staff I've seen more function in a paper hammer, avoid dealing with them at all costs! I have been led around the store by many of them telling me where products are only for them to be wrong. They do not care about checking if something is in stock for you, they chat amongst themselfs and ignore you and just seem not to care at all. The shop is very big yet somehow seems full of junk still. Avoid. Go to Leylands which is not too far from this store. Also, the flowers are of the poorest quality and not looked after. Such a shame. This place needs to just close. the positive reviews on here are by their own staff as I have seen them in store.

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  Alison Richards

  :: 16 December 2017 17:38:01

  Can't wait until Bunnings takes over this one. Poorly staffed, the only staffer close to me I could find was too busy chatting to her friends. Light bulb area was in a total mess. Every time I am forced to go there for something, I remember how much I hate this shop. Thanks also to the rude staffer who couldn't be bothered to give me a bit of her time when I asked for help. Go elsewhere. Or wait til Bunnings gets in there and sorts it out.

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  Elaine White

  :: 29 November 2017 12:02:15

  Went there yesterday 27th November lots of lovely things for Christmas very friendly staff and very helpful

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  Wenbo Zhou

  :: 09 October 2017 00:28:13

  Generally good. I went there to buy a specific cut size furniture board. However their board cutter is not working. So I went there to get nothing. I suggest calling them first before visit to make sure they have exactly what u need. Same principle applies to all UK stores: they just don't put enough live information on their online stock checking system.