Hotel Motel One Edinburgh-Royal in Edinburgh

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comments 5

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  Jørn Ove Thorell

  :: 25 March 2018 21:17:45

  Stayed here for 3 nights in March 2018 (5 people in 3 rooms). Nice hotel with a great location. Most things are within 5-10 minutes of walking. The rooms are nice and clean, but the bathrooms are quite small. The bar has good drinks and the staff was very polite and helpful. Would stay here again.

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  Abigail Liddell

  :: 15 March 2018 01:38:24

  Hotel is in a great location, and central to all attractions. Hotel is clean and tidy and the staff are very helpful. However, when me and my partner arrived to the hotel room, we put our train tickets on the shelf in a plastic wallet due to no safe been offered. The first night was fine, the cleaner then came in to our room and our train tickets had gone. Unfortunately due to the train tickets being put in a plastic wallet, I can understand that this was an easy mistake to make by Bunning them. When we reported this to the night staff, they stated there wasn't anything they could do as they had no management on till the morning. The morning arrived, And we went to reception to be told that the cleaners don't touch anything in the room. Even though, the kettle had been moved from the dresser to the shelf. The staff weren't empathetic and did not help us at all. Unfortunately, this resulted us to paying an outstanding amount of £70 each for the train journey home. As the tickets had already been printed, the train station wouldn't allow us to 're print. It would of been nice for the staff to of had a formal investigation with the cleaner and own up to their mistakes. As we all make mistakes in life. Apart from the train tickets, the stay was nice and pleasant. Just carry all important documents with u at all times as they may get mistaken for trash!

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  Fiona Kidney

  :: 13 March 2018 09:10:40

  Hotel is in a great location central to everything. The train station is only across the road, likewise the hop on hop off tour buses. Edinburgh Castle is only about a maximum of a10 minute stroll away, Royal Mile is only around the corner, where there are a great selection of pubs and restaurants. I can't comment on the food etc as we eat out every night. But it's location alone is ideal.

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  Chris Davies

  :: 05 February 2018 20:08:24

  Nice hotel. It is what it is in terms of a budget hotel but there are no horrors here. Clean, affordable, good location. Staff are really good and have great knowledge of the local area. I would have no concerns in staying again. :)

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  Annemarie Mullen

  :: 19 November 2017 22:40:49

  Fabulous hotel. The staff were amazing and extremely helpful, they allowed us to check in early as we were attending a wedding. The room was very spacious and the bed very comfortable. The location was excellent. We couldn't fault anything during our stay. I will definitely be recommending this hotel to family and friends.