Inkspot Arts & Crafts in Cardiff

🕗 opening times

comments 5

• 

  Andrew Watts

  :: 14 February 2018 19:35:48

  My go to place for framing. All by as appointment but personal service and quality work.

• 

  Timothy Brinicombe

  :: 14 January 2018 10:35:23

  Delightful venue...let's hope 2018 will bring a drinks license...

• 

  Craig Newman

  :: 04 August 2017 13:45:47

  Only seems to be open when they feel like it. There's a 50/50 chance it'll be shut if you arrive between 10:00-17:30. Don't bother calling them, you'll get an answer machine that says they'll get back to you... They never do. They guy who runs the framing department always seems grumpy, tired and dishevelled. Getting full sentences from him is hard. This makes communication difficult. Ink spot's picture mounting is very inconsistent. It's either brilliant or very sloppy. I've had 5 pictures mounted there. The first two were great, the subsequent 3 were not symmetrical i.e the top margins and bottom margins are not the same size so the picture was not central within the frame. So, by those odds, there's a 60% failure rate with their mounting, which is unacceptable. Last mount I had made, did not meet the agreed timescale (5 days). When I arrived to collect, the assistant looked at me blankly, like they had no idea what I was talking about, then suddenly remembered and apologised for forgetting... They hadn't even started! So I had to wait 3 more days. No refund or discount was offered. If you're looking to get a frame or mount made, go anywhere but here. You'd probably have better results watching a YouTube tutorial and doing it yourself! Other places may have a slightly higher cost but at least it'll be straight and made on time. You get what you pay for. Seriously... The basic functions of business and customer service do not apply at Inkspot. Simply terrible

• 

  R Wood

  :: 15 February 2017 11:35:08

  Overpriced, lost certificates to go with Autographs/pictures. poor customer service average quality results.

• 

  Toni Lanning

  :: 27 October 2016 14:35:59

  Stunning building. Friendly caring and helpful staff they always give their up most efforts to provide the best service possible.