Irwell Valley Housing Association in Stretford

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comments 5

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  steve p

  :: 08 March 2018 14:24:17

  The condition of the property , is one of the factors leading to my grandson being placed in a high dependancy unit , my daughter has had problems with with her health since being in the property , they did not treat here concerns in the right manor , till i got on the phone . a mangement team of 3 attended th property and they were shocked at the condition of the property . my daughter was promised a report a report for yesterday nothing has come what so ever . trying to get through is a joke to them . they pass you over to repairs which is not what we wanted the guy in there is a rude as hell as has problem need re training . my daughters house was frauduently sign off as habitable , which was a lie as the electric was hot wired , and i rooflight previous tennant had installed was not checked and this has just had a plastic sheet placed over it which has further made worse the situation , this company is not compitant and is proving it does not take the health of its residents or the children seriously shame on you

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  Biancs Lynch

  :: 02 March 2018 08:28:47

  I had some work done on my house this week by a plasterer called Mark, he was brilliant. There was a miscommunication with the office and the work that needed to be done but he still just got on with it and got all the work done, he was polite, efficient and even cleaned up. With me being pregnant he also moved all the items out of my kitchen without one single complaint! If all of your repair tram were this good, you would always have happy tenants! Thank you Mark!

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  Chelsey Crabtree

  :: 23 February 2018 18:14:50

  First of all i would like to say thank you to Irwell Valley & all of the staff for providing support however and whenever needed. I am no longer a tenant, however in all the years i lived as a tenant we recieved everything we needed. Sadly a couple of years ago where we lived was flooded over the chrisrmas period. It was obviously a horrible time for myself & everyone effected by the floods as homes were damaged and personal belongs damaged/lost. Irwell valley had teams of people out instantly. They worked extremely hard helping people; not only fixing the damage but with kindess and empathy too. They well and truly did their upmost in making sure myself and neighbours were safe & well. For weeks they had different teams off people out providing schemes to get peoples houses back to homes. Each member of staff not only worked hard but were lovely to have around. Irwell Valley as a whole are a great landlord & i'd like to thank each memeber of staff again. Chelsey x

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  DOREEN IRVINE

  :: 20 February 2018 16:35:25

  I HAVE BEEN A TENANT OF IRWELL VALLEY FOR MANY YEARS .I HAVE HAD MY SHARE OF ISSUES BUT NON THE LESS HAVE BEEN RESOLVED ON ALL OCCASIONS SATISFACTORALLY .FRIENDS AND FAMILY ARE WITH DIFFRENT LANDLORDS /HOUSING ASSOCIATIONS AND IN MY OPINION BASES ON THERE OPINIONS IRWELL VALLEY IS BY FAR WAY AHEAD IN HOW IT APPROACHES THERE CUSTOMERS IN ALL AREAS EG MAINTENANCE/UPKEEP/PLANNED WORKS /LEGISLATIONS/SUPPORT

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  NatalieMaseyx

  :: 09 September 2017 09:10:27

  As others have said, they completely avoid repairs, i wanted my kitchen fixing as the vinyl was coming off and the smell of damp knocked me sick, cuoboard doors hanging off ect, they came along took pictures and no word from them since... not impressed in the slightest.