Isambard's Cycles in London

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comments 5

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  Jen Schande

  :: 24 April 2018 18:25:20

  I love Isambard's Cycles so much I don't even know words. The degree to which they were thorough, thoughtful and enthusiastic about building the exact bike to suit my needs was as amazing as it was refreshing. Beyond friendly and beyond quality- cannot recommend them enough

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  Tom Severn

  :: 23 March 2018 14:19:02

  I recently paid £550 to have my bike re-painted and rebuilt and I was under the impression that I was paying for a powder coated finish. As it transpires the bike has been spray painted with acrylic paint, which is already peeling off. I did take a while to collect the bike but they effectively held it to ransom - every time I tried to collect the bike,they added £50 or £100 to the price for 'storage' even though it was chained to council-owned railings, outside and exposed to the elements. You would think they had learned something from 'pump-gate'. The bike was returned to me with gears that do not work properly, missing the rear reflector from a brand new mudguard which I supplied and covered in scratches. Tim and Sarah have maintained an arrogant attitude throughout, and have offered little to no after sales care (they have told me to take the bike to another bike shop to get the gears fixed). A very disappointing experience and I have been left feeling completely mugged out of rather a lot of money. The image below shows the condition the bike was returned to me in, after I had paid £550.

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  Nick Bedford

  :: 23 March 2018 10:54:10

  Really nice people, very knowledgable, patient, honest and fair. They have a great range of frames and parts, can order pretty much anything in and are keen to make sure people are happy with why they buy. Great coffee too!

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  Jamie Rathbone

  :: 26 February 2018 09:57:22

  I wanted to write this a while back but I forgot. I brought my purple vintage Peugeot tourer in to have both wheels replaced a month or so ago after being bandied about by a couple of other bike places (my bike is old and the wheels are an odd measurement). These guys took a look, immediately offered me a couple of options at a very fair price and I decided to have both wheels replaced and fitted with brand new ones. Fast forward to only 2 days later and the job is done: brand new shiny wheels and so far, solid as houses. I feel so happy to have found a bike place that I can trust and rely on...not so easy in East London... and will definitely be returning. Thanks guys!

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  Connor Davies

  :: 19 February 2018 13:12:47

  These guys are spot on. Personable service and you know they are giving you a fair and very good value price for their work. Have had an inner tube / tyre replaced on a couple of occasions and it has always been done swiftly and with care. Highly recommended!