Kwik Fit in Pontypridd

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comments 5

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  Jeff White

  :: 22 February 2018 22:38:32

  Very good fair play. Prompt and a really good service. Cheers lads.

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  Andrew Bevan

  :: 14 February 2018 16:35:18

  Very good service if a little slow.

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  Steve Perry

  :: 11 February 2018 14:56:15

  Excellent service at reasonable prices. Free coffee while you wait

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  Mark Rowlands

  :: 14 January 2018 10:37:45

  Can't believe it...just came out of Kwik fit...Pontypridd. £282 for a set of brakes fitted...that's one set...for a Peugeot 308...I don't think the fellow in the garage realised that my ticker not working tidy now. The palpitations are easing down now...needless to say. ..the brakes are still on the shelf.

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  He's Sparticus

  :: 14 December 2017 17:13:57

  My Daughter in law took her car to Pontypridd Kwik-Fit for a service and MOT. The technician told her the tyres were 'Almost Illegal'. In fact all 4 were new 4 weeks ago and when she asked him to double check he found full tread on all tyres!! Really Kwik-Fit? Still at that trick in 2017 It gets better. He then told her that her tracking was out. In fact it was 2 One hundredths of a degree out on one wheel and 3 One Hundredths of a degree on the other. Basically 5 hundredths of a degree out in total...Well, well within the acceptable tolerance (in fact almost impossible to get closer to perfect). Not 5 degrees, not 5 tenths of a degree but 5 one hundredths!! He told her that 'it was up to her' but 'The tyres would wear unevenly'... In fact this was a lie because she'd have to do 200,000 miles for the difference to show! He neglected to tell her they were well inside the tolerance recommended and near enough perfect. It gets better. She agreed to the £50 work and when he had finished the wheels they were 12 One Hundredths of a degree out,... ALMOST 3 TIMES AS BAD AS WHAT HE TOLD HER WAS NOT ACCEPTABLE!!! I have the paperwork if anyone wants to see it. AVOID KWIK-FIT PONTYPRIDD.... IN FACT AVOID KWIK-FIT, THEY CLEARLY MISLEAD VOULNERABLE CLIENTS AND TRICK THEM INTO HAVING UNNECESSARY WORK DONE. AND WHEN THEY DO IT THEY MAKE THE CAR WORSE, NOT BETTER. KWIK-FIT SHAME ON YOU!!! SHAME ON YOU. IT GETS EVEN BETTER. The local centre has now told me that in fact whilst the machine wot measures tracking is working fine the printer is not and it printed off the wrong test results for the alignment for the 'beofre' test and the correct results for the 'after' .... on the same sheet??? Apparently I am quite the cad for suggesting any impropriety... You can't dimmer than a quick fit trimmer! Watch this space. UPDATE: Full refund of MOT, Service and fictional Wheel Alignment. now received as they did not fancy a visit to the local court... Nothing to say Kwik-Fit....? I know you have read this, if it was untrue you could have it removed... Not overstating to say they are dishonest AND incompetent... Picked on the wrong laaadaaayyy though guys! I wonder how often you get away with thisAFF. DISHONEST COMPANY