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Junction Street, CA2 5XH, Carlisle, Cumbria, GB United Kingdom
contacts phone: +44 1228 525245
website: www.kwik-fit.com
larger map & directionsLatitude: 54.8908969, Longitude: -2.9421257
keith messenger
::Good service staff very good know there job
Tsitsi Dzvowa
::Arrived at 9 am. Not busy. 2 people waiting. The guy at the reception was arrogant. I asked for an oil check but he told me that he was very busy. I am not stupid i know when an area is busy. I told him i was prepared to wait. After 30 minutes another guy comes and asks if i am ok very proffessional. No arrogance. He took my car and showed me what was wrong and gave me useful advice. What a difference. U dont loose anything by being nice to a customer surely. Didnt expect this kinda attitude from a reputable garage like kwikfit. Thanks to this other guy. Wish everyone handles customers like u.
Graeme Corrighan
::suffered a blow out on the m6, (sunday 21st) managed to make my way to carlisle by changing to the spare tyre , the lad that met us said he was busy and short staffed, (sunday - noticed no other places open for tyres in the area) could i leave the car for the day he asked, explained i needed to get back to newcastle! managed to squeeze me in with a wait of just over an hour! have to say top class service with short staff under pressure! thank you!
ross steel
::Just been to carlisle kwik fit with a puncture on a tyre with the tyre already off the car and told it will not be ready till tomorrow lunchtime? ???
Andrew Chapman
::I only use kwik fit as I am a lease customer,but...... Very poor reception,just told to "drive it in mate,I will just do a Sheet" despite me trying to explain the issue. Then,along with his one colleague proceded to deflect as much work as poss,despite looking like having nothing else to do. The main problem is he sat in my car with no seat cover on,and did the wheels up with the air gun,but did get a torque wrench afterwards, but that was pointless as they were over tight already,he also undid the locking wheel nut with the airgun,which is poor practice, I used to work in the motor trade,so know this. Very poor sorry I won't use them again,other kwik fit depots are much better