Margaret Emms Florist in Norwich

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comments 5

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  Brisinger Tudders

  :: 23 February 2018 14:51:06

  NEVER use Margaret Emms Florists. STILL waiting for a refund on a £35 bunch of flowers which I cancelled 9 hours after cancelling the order, both by email and by phone. That was on the 10th February. As of today when I post this, after I made a phone call in which the refund was supposedly processed, I STILL have had no refund. edit: Apparently, after quite a heated phone call, the refund went through an hour before I posted this. The point is, it took a phone call from me to get the refund processed. I still stand by this review and this company can post the receipt if it feels like and try to make me out to be a slanderer but the money didn't enter my account until the 22nd February and trying to blame Worldpay is just low. I would suggest not using them. Apparently there was a Paypal option which was not visible on my screen. NEVER use these people, especially after they phoned me to try and get me to remove this review.

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  aaronic1984

  :: 14 February 2018 13:18:05

  Very grateful to the delivery driver who didn't give up after the first knock, 2nd knock or the 3rd knock, she waited which gave my wife time to get out of the shower and get downstairs so she didn't miss her flowers! thank you!

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  Heather Moss

  :: 08 February 2018 18:17:26

  I received two separate displays or flowers both in a glass vase within 3 weeks of each other. The first display lasted for almost 3 weeks, the second display lasted just 4 days. In fact the first arrangement over took the second display. I don't know how much they cost as clearly they were gifts. However, I'm sure they weren't cheap and I would hate my friend who sent the second display to know how short lived the flowers were. They were disappointing but looked lovely when they arrived.

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  Dave Godfrey

  :: 29 December 2017 15:57:15

  Ordered a bunch of Lillies as last minuite birthday gift for a close friend and they delivered them a few hours later. Great service .

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  Jane Dixon

  :: 23 September 2017 18:05:06

  What a shame this second rate florist in our fine city gets orders from abroad. As can be seen from my photograph the lilies were too large for the small arrangement and within a day completely covered the rest of the arrangement. Absolutely no style or competence by the florist and who used boring and cheap flowers. They were asked to call to arrange a delivery which they failed to do and my unwrapped arrangement was left with a neighbour. Appalling... so when taking an order in the rest of the world ...please look for a florist more worthy of our city