SME Insurance Services in Leeds

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comments 5

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  John Slack

  :: 05 April 2018 13:57:25

  Terrible service, been with SME for several years however first time I need to make a claim on my commercial policy they fail to update me despite promising to call back within hours, days later I'm back on the phone chasing them. Certainly will not renew and will take my custom elsewhere.

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  Andrew Quilter

  :: 14 August 2017 10:57:26

  Fantastic company , great price , lovely customer service , I recommend these to all my business customers thank you :)

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  Ste Mo

  :: 25 July 2017 10:49:09

  Let down by a dishonest renewals salesman, Lee Roper I was happy with their services for the first year. Wahid worked hard and found me a competitive quote for my business. Problems arose when it came to renewal. I made them aware that I would be selling the business soonish and so will be asking for a refund for the remainder of unused premium. They advised me that only a £50 cancellation charge would be levied. When I did cancel they charged me £50 as expected and also the full commission, which according to them, was non-refundable so I only ended up getting a small fraction of the original premium back despite less than 3 months into the contract. They told me this is all stated in the T&Cs which it was, but they failed to mention this to me when I asked about it before renewing. Caveat Emptor!

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  sanjay daudia

  :: 22 March 2017 20:29:24

  After having received quotes from several security system installers, and other insurance companies i approached SME ins services. SME gave me a quote, which I accepted and paid for. However, after going back to an installer, I was informed there were further costs involved of which I had not been told of. Further enquiries were to prove that the level of security that I had been told, that would be needed turned out to be wildly excessive. After yet further investigations, I called SME back and explained what had happened. Their response was BRILLIANT. I explained what I needed, and what level of security I was installing. They were able to accept my proposition and recalculate the premium. Except for the cost of administration, they made a no quibble refund. I have absolutely no hesitation in recommending SME Insurances Services. The team are knowledgeable, expert, enthusiastic and operate with integrity. I WILL be taking my business back to them again when a renewal is due.

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  Gareth May

  :: 30 June 2016 12:17:44

  Do NOT go with these Robbers 3 times they have messed up just canceled my renewal with them went on simply business and the same cover with the same insurer 200 pounds less than SME If you have a claim do not think that you will get anywhere with it they have more loop holes and excuses than you could ever emagian... Joke of a company Strongly recommend do not use these as brokers you are not protected. They are happy to explain about how to take your money and go in to the fine print. But fail to mention the fine print when it comes to what you are covered for !!!!!!