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6, Waterloo Place, SW1Y 4AN, London, Greater London, GB United Kingdom
contacts phone: +44 20 7747 2200
website: www.accorhotels.com
larger map & directionsLatitude: 51.507583, Longitude: -0.1323289
Peter Boogaard
::One of the best hotels I ever stayed at! Great staff that was extremely helpful with all questions pertaining to site seeing and great restaurants! We dined at their restaurant which was excellent .... five star service and food . Looking forward in going back this fall ! Beautiful building that was a former bank , we love the location just steps from high park
Robert Shaw
::I attended a professional event in the meeting rooms on the lower ground floor. While obviously a bit lacking in natural light, the quality of the accommodations was generally good and the food was of a consistently high standard.
Darina pavlova
::Went to the spa as a gift for my boyfriend, masseuses were lovey and so was the spa- however my massage has left me extremely achey and I couldn’t relax throughout the experience and spent most of it clenching my jaw from the pain even though I ticked ‘medium’ on my form when checking in- couldn’t walk at all after, my bed was extremely squeaky and the chosen scent didn’t last long and was sprayed only twice. Some of the massage was super hard and some was so light it was literally just rubbing oil on my body. We were offered to chill after the 60 minute couples massage with complimentary tea, however 25 minutes of waiting and no tea, the staff were in the back room massaging each other and giggling, and one reminding them they still have guests around but no acknowledgment at all. Decided to just get our jackets and leave. Not worth £200 at all but at least my partner enjoyed it hence the 2 stars! Such a shame as we are local and wanted to find a regular massage place.
Jane Last
::The room I have was amazing. The bed was comfortable and very big. The bathroom had both a shower and bath. The shower had a lot of pressure and had a big head so was like being in a waterfall. I didn't use the bath but it was a very large size. I had the breakfast which was a buffet. Had the usual range of croissants and English breakfast food.
Matthew Fite
::High quality hotel with excellent, customer driven service in all aspects: check in, check out, and concierge. Great breakfast, awesome cocktails at the bar. Rooms are modern and first class with all the necessary amenities. Would highly recommend for business and personal travel. For French speakers please note many staff are bilingual.