The Old Vicarage in Malborough

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comments 5

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  Andy Dixon

  :: 18 July 2017 17:06:24

  Don't stay here. Lot of confusion for people on entry knowing where everything is. The fact that it is unmanned says a lot. I don't think the owner cares about his customers. The room is pretty dirty, dust behind and alongside bed, not much care has gone into anything. Stains and spills on the walls. No towels provided. Not even a traditional tea/coffee maker in the rooms. It's like the kids have moved out and they have just left the rooms as they were. Stayed at a charming old fashioned b&b in Paigton just 3nights ago and paid half the price...£25, for a much better experience. The only positive is the view from the rear rooms....otherwise, it's a bad joke.

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  Liam Gladdy

  :: 23 November 2016 19:30:46

  It wasn't good. Clearly a stag/hen do regular place, but lots of broken lights, poor cleanliness, and just generally no where near as good as brochures make it seem.

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  Xiaoxuan Wu

  :: 28 August 2016 21:49:09

  It looks like a ghost house.....seriously.....the rooms definitely need some upgrade...

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  Russell Stevens

  :: 14 April 2016 15:47:02

  Great House for self-catered group stay over the weekend. 20 of us in total. Big kitchen and dining space, games room and nice garden terrace. Near to Salcombe too which is great!

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  Tim Heyes

  :: 14 October 2015 11:29:38

  My wife and I stayed here in May for a wedding reception. Having travelled from Cardiff we arrived at 6pm. We knew the hotel was unmanned, so were prepared to just collect our key, get changed and head out to the reception. To our dismay, the room was filthy. Dirt and dust everywhere, dirty toilet and full bins. The carpet had obviously gotten damp and was rotting, as were the window frames. There was also a faint smell of ammonia. We tried calling the number we were given "in case of problems" for 2 hours, but no one answered. Eventually we got through but only when we were at the reception. The person on the end of the phone said she couldn't do anything and said we would need to call another number in the morning. This left us with 3 options - find another hotel at 8pm while at a wedding reception, sleep in the car or sleep in the filthy room. Reluctantly we slept in the room. I have now tried for 5 months to communicate with the hotel owners. They have ignored every email I have sent and I can only ever catch them by calling from a different number so that they pick up and don't ignore me. Each time I am fobbed off with a different excuse (not received my emails, need to speak to the accountant, person I need to speak to is on holiday) Eventually I got through to the owner of Classic Country Houses, a very rude chap. His stance is pretty immovable - "you stayed in the room, you pay, I don't care how dirty it was". It is everyone's fault but the hotels. I have better things to do with my life than continue trying to get a refund. All I can hope is that no one else stays here as it is a foul, rank, disgusting excuse for accommodation. AVOID LIKE THE PLAGUE