Flooring Supplies in Norwich

🕗 opening times

comments 4

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  alex pose-gil

  :: 30 March 2018 00:45:18

  Ok as flooring supplies is now trying to silent me I am publishing everywhere. Firstly their staff in Edmonton branch is fantastic. My issue comes with the company/management. Me and the wife had chosen a karndean LVT. But we found IFS (internet flooring supplies) was offering a lot cheaper. But as the staff was so nice and they advertise pricematch we decided to go back to place the order, only to be told management would only give me 10% of the difference because its karndean, but if I go for quickstep LVT they would match IFS price as they have done it before. Personally go to IFS

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  arthsin

  :: 10 March 2018 10:40:41

  Great!

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  Bil Billham

  :: 03 March 2018 09:21:36

  Excellent advice and customer service. I've been in a couple of times recently, once to get advice before ordering and secondly to ask some questions about item I had ordered. The second time I went in the store was manned by young female assistant and I am going to admit that I pre judged and thought that she wouldn't be able to answer my questions. However, I have to say that she was brilliant and spoke about products like she'd been laying floors for a few years and gave the advice I needed in a way that sounded like she had practical experience. So, shout out to you and minus points to me. When my order arrived a couple of packs were missing but flooring Supplies were on the phone within about 5 minutes with an apology and arranging to get my missing bits delivered as soon as possible. This was backed up with a further apology call. I've used them before and I have to say it's a great customer experience every time and the prices are generally the lowest you can get.

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  Wayne M Taylor

  :: 24 July 2017 09:12:39

  Good flooring. Dreadful customers service. Would not use again