Mahony & Ward Funeral Directors in Pudsey

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comments 2

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  Beckie C

  :: 19 August 2017 00:04:29

  Did a fantastic job. Well organised and understanding of our needs. Thank you

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  Delyse Holmes

  :: 03 May 2015 16:07:24

  It is now almost two years since my father died Edward Brook. Since this time i have met with people who have arranged funerals NOT with yourselves I feel annoyed that although it was agreed that the payment would be arranged AFTER the funeral when a member of your team visited with me and dad exactly the opposite happened.Everyone I have spoken to who have arranged funerals with other funeral directors have paid afterwards when the insurance money had arrived. We felt bullied into getting the money together prior to dads funeral when I think his name Stephen Calvert? visited us to make arrangements. The four of us (me my husband my daughter and her husband) were told in no uncertain terms that it HAD to be paid with the suggestion that if we couldnt come up with the money my dad would have to have a council funeral. All four of us felt violated by this suggestion also Mr Calvert? seemed to be annoyed that when asking us if dad had savings (which he hadnt) we replied no. We had to pull together with credit cards to avoid MY dad having what would be called a paupers funeral. My dad agreed to your funeral services because his neighbour Joe McLaughlin said he was a friend of yours my dad had Co-op insurance and was going to arrange with them but Joe convinced us that you would be better. I regret going with Joes suggestion it would have made our time of sadness easier to cope with. We feel angry that we were made to feel humiliated.I send this message now two years on because we know people who have had to arrange funerals over the past two years. I would certainly NOT recommend you to anyone. Delyse Holmes daughter of the late Edward Brook PS we were also told that if Mr Calvert? had to call to our home again we would be charged extra added on to the bill for his time!!!!!!! how unfeeling is that????