NatWest Bank in Leeds

🕗 opening times

comments 5

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  Andrew Pickford

  :: 09 December 2017 11:04:20

  Come in a lot...some days customer service is great! But quick service.

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  neville philp

  :: 02 December 2017 02:14:02

  Get great, friendly service every time I go in

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  Luke Peters

  :: 25 November 2017 07:15:01

  Avoid this Branch like the others have commented. Staff talk to you like rubbish and lack basic communication and customer relation skill. Pathetic you'll have to queue for a very long time before being seen by a cashier with major attitude problems! Don't forget we pay you wages/ salaries NatWest staff! Put your attitude in the right place!

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  Elliot Borrill

  :: 23 September 2017 15:16:11

  you need to have more cashiers desks. listen to your customers. since you have closed the other city centre branches I have spent double the time I normally do this is not good for my business

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  Jack Anderton

  :: 19 December 2016 16:30:52

  As other reviews have said, the number of cashiers for a city centre branch is an insult. Waiting times are very long and all staff say when challenged is 'have you got the app?'. If we wanted to use an app we would be using it. How about providing basic standard of service anyway? After all, our presence in the branch is keeping these people in a job. General lack of ownership by employees and poor management of them mean staff in the branch sit there doing nothing while queues get ever longer, after all, it's not their responsibility. Absolutely rubbish, even by the standards of a bank.