The Ring Studio in Southampton

🕗 opening times

comments 5

• en

  Rowan Watts

  :: 16 February 2018 11:11:20

  Had an unusually shaped expensive eternity ring made just over a year ago and my wife was thrilled. Unfortunately one of the diamonds fell out when my wife was moving furniture. The ring studio fixed it free of charge and their service was superb. Thank you for your kindness and obvious skill in dealing with people and the jewellery they wear!!

• en

  Shaun Hillier

  :: 10 October 2017 17:42:02

  Lovely ring but small delay in getting to us.

• 

  Will Walsh

  :: 13 July 2017 22:01:51

  Gorgeous atmosphere. One of the freshest spaces I've been into. I love that the jewellery is crafted within the UK...

• en

  Peter B

  :: 21 November 2016 23:09:06

  Got engagement ring here, service was perfect. Later got our wedding rings as well and once again not disappointed. You can design the ring yourself and they make it for you. If anything a bit slow, not the place you would go when you need a ring last minute but can't fault it otherwise. Don't waste your money on the high street, get yourself something special!

• en

  Simon Dawkins

  :: 03 August 2016 20:57:08

  At first all seemed good with this jewellers. We were promised bespoke rings made in house well within our timeframe. We purchased the rings up front in full in January and thought we would give them time so asked to collect on the 1st May ready for our wedding on the 11th June. However they were not ready by May and all we were told was 'they should be in the next delivery' as an excuse. Firstly this proves they are not made in house. Secondly how can they have not completed the rings after nearly 4 months! We eventually got the ring towards the end of May after much stress (not needed before a wedding) but they were not finished! Detail on my wife's was missing and mine did not fit and had a poor finish. Every day we called and had the same excuse that they should be in the next delivery. It got to the night before we left to get married when we got them delivered to our house by the owner who seemed annoyed he had to drive to us, not apologetic at all. My wife was in tears about this terrible service several times, we were offered no compensation, and my ring WAS STILL FAULTY! Its edges were so sharp I scratch furniture and my steering wheel so it had to go back again. I almost laughed when I returned a week later and it was not ready as they had promised, but should be in the next delivery! We have had our rings checked by an independent jeweller who thinks the craftsmanship is poor. They had all of our money from January just sat in their bank and just about managed to deliver the rings by June. Awful service, poor quality items, stress and lies. In short, do not use this company.